Claims Officer
7 days ago
We are seeking a highly skilled Claims Officer to join our team at QBE Insurance Group. As a Claims Officer, you will play a pivotal role in supporting our claims philosophy and strategy, managing end-to-end personal injury and public liability claims, and acting within legislative requirements to achieve our targeted objectives.
Key Responsibilities- Receiving, recording, and processing all incoming insurance claims in the Claims team
- Interpreting policy coverage and determining if coverage applies to claims submitted, escalating issues as needed
- Setting reserves and authorizing payments within scope of authority, settling claims in the most cost-effective manner
- Identifying suspicious or potentially fraudulent claims, notifying supervisor, arranging investigations, and briefing solicitors if further action is to be taken
- Contribute towards the achievement of divisional annual action plans/budgets and operational objectives
- Develop trusted relationships with brokers/intermediaries
- Proactively managing claims to achieve best customer outcomes and prevent escalations
- Work with key internal and external stakeholders, including underwriting and sales teams, brokers, panel lawyers, other service providers, regulators, claimants, and their representatives
- Develop close relationships with underwriters and product specialists
- Enhance and develop your own technical expertise and participate in professional development and training
- Deliver the highest quality customer service and develop strong working relationships with all customers and service providers
- 1-2 years of third-party liability claims experience (personal injury and public liability) with a genuine interest in managing liability claims across the South Australia and Western Australia jurisdictions
- Sound technical understanding and ability to manage a diversified portfolio of bodily injury, property damage, and product liability claims
- Understanding of underwriting procedures for a diversified liability portfolio and a proven ability to understand and interpret relevant policy wordings
- Ability to engage, instruct, and work with relevant providers, including loss adjusters, lawyers, and consultants
- An understanding of, and demonstrable application of, the General Insurance Code of Practice
- Legal qualifications will be advantageous but not a mandatory requirement
- Ability to collaborate effectively and build and maintain strong client/customer relationships
- Good problem-solving skills - ability to interpret technical/investigation reports to make sound business decisions
- Ability to participate in alternative dispute resolution
-
Claims Officer
7 days ago
City of Kingston, Australia QBE Insurance Group Full timeAbout the RoleWe are seeking a highly skilled Claims Officer to join our team at QBE Insurance Group. As a Claims Officer, you will play a critical role in managing liability claims across our South Australia and Western Australia jurisdictions.Key ResponsibilitiesReceiving, recording, and processing incoming insurance claims in the Claims teamInterpreting...
-
Claims Officer
7 days ago
Kingston, Australia QBE Insurance Group Full timeAbout the RoleWe are seeking a highly skilled Claims Officer to join our team at QBE Insurance Group. As a Claims Officer, you will play a critical role in managing liability claims across our South Australia and Western Australia jurisdictions.Key ResponsibilitiesReceiving, recording, and processing incoming insurance claims in the Claims teamInterpreting...
-
Claims Service Officer
3 days ago
City of West Torrens, Australia RAA Full timeAbout the RoleWe are seeking a Claims Service Officer to join our busy and dynamic Claims Team at RAA Insurance. As a Claims Service Officer, you will be the first point of contact for our members lodging and managing new claims.Key ResponsibilitiesManage inbound and outbound calls to provide an exceptional member experience.Interpret policy wording and...
-
Claims Officer
7 days ago
City of West Torrens, Australia RAA Full timeAbout the Role:We are seeking a highly skilled and experienced Claims Officer to join our team at RAA. As a Claims Officer, you will be responsible for handling motor insurance claims, providing exceptional customer service, and ensuring that claims are processed efficiently and professionally.Key Responsibilities:Manage motor insurance claims from receipt...
-
Claims Officer
2 months ago
Melbourne City Centre, Australia Fuse Recruitment Full timeClaims Officer - **Location**: - Melbourne CBD - Victoria - **Work Type**: - Full Time - **Salary**: - AU$60000 - AU$70000 per annum + Super - **Reference**: - 25059 - Our Client, a successful insurance underwriter, is seeking a claims officer in strata and commercial property to join their team! This role is an integral position within a well-known,...
-
Claims Officer
3 days ago
City of West Torrens, Australia RAA Full timeAbout the RoleWe are seeking a highly skilled and experienced Claims Officer to join our Total Loss Claims Team at RAA Insurance. As a Claims Officer, you will be responsible for managing end-to-end total loss claims, including the procurement of replacement vehicles and the sale of salvage.Key ResponsibilitiesProcess claims within established guidelines,...
-
Claims Officer
3 days ago
City of West Torrens, Australia RAA Full timeAbout the Role:We are seeking a highly skilled and experienced Claims Officer to join our Total Loss Claims Team at RAA Insurance. As a Claims Officer, you will be responsible for processing claims within the RAA Insurance claims area, efficiently and professionally, to achieve fair and equitable settlements while providing exceptional member service.Key...
-
Claims Officer
3 days ago
City of West Torrens, Australia RAA Full timeAbout the Role:We are seeking a highly skilled and experienced Claims Officer to join our Total Loss Claims Team at RAA Insurance. As a Claims Officer, you will be responsible for processing claims within the RAA Insurance claims area, efficiently and professionally, to achieve fair and equitable settlements while providing exceptional member service.Key...
-
Claims Officer
1 month ago
Darwin City, Australia Gallagher Full timeIntroductionJoin our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...
-
Claims Officer
3 days ago
Darwin city centre, Northern Territory, Australia Gallagher Bassett Full timeAbout the RoleGallagher Bassett is seeking a skilled Claims Officer to join our Self-Insurance team in a dynamic and rewarding role. As a Claims Officer, you will play a critical part in delivering a proactive, empathetic, and organized claims management service to our key clients and support the return to work process for injured workers.Key...
-
Claims Officer Public Liability
7 days ago
City of Parramatta Council, Australia QBE Full timeAbout the RoleThe Claims Officer – Public Liability role is a pivotal position within the Commercial Liability space at QBE Insurance. This role is responsible for proactively supporting the claims philosophy and strategy, managing end-to-end Personal Injury and Public Liability claims, and ensuring compliance with legislative requirements to achieve...
-
Senior Claims Professional
4 days ago
City Of Monash, Australia Sportscover Full timeAbout the RoleWe are seeking a highly skilled Senior Claims Consultant to join our Claims Team at Sportscover. As a Senior Claims Consultant, you will be responsible for managing a portfolio of mainly liability claims, providing timely information and responses to stakeholders, and working closely with underwriters, brokers, claimants, solicitors, and other...
-
Claims Officer
7 hours ago
City of West Torrens, Australia RAA Full timeAbout the RoleWe are seeking an experienced Claims Officer to join our Total Loss Claims Team at RAA Insurance. As a key member of our team, you will be responsible for managing end-to-end total loss claims, including procurement of replacement vehicles and sale of salvage.Key ResponsibilitiesProcess claims within established guidelines, efficiently and...
-
Insurance Claims Officer
3 months ago
Melbourne City Centre, Australia Becks Wiggins Stokes Recruitment Full timeLocation- Victoria, Melbourne, Melbourne CBD & Inner Suburbs- Job type- Contract- Discipline- Temp and Contract Recruitment- Reference- 856664**About the Role**: Our client, a leading Industry Super Fund is on the lookout for a new Insurance Claim Officer to join them on a 12-month contract. Here, you will manage the day-to-day claims activities including...
-
Senior Claims Adviser
3 weeks ago
City of Adelaide, Australia AU002 Marsh Pty Ltd_AU Full timeDescription: Marsh is seeking candidates for the following position based in Perth : Senior Claims Adviser What can you expect? An opportunity has become available for a Senior Claims Advisor to join our Claims team in Perth. The successful candidate will provide a high level of claims management services and strategic claims advice...
-
Claims Service Officer
4 days ago
City of West Torrens, Australia RAA Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Claims Service Officer to join our team at RAA Insurance. As a Claims Service Officer, you will be the first point of contact for our members, providing exceptional support and service in the delivery of a fantastic member experience.Key ResponsibilitiesManage inbound and outbound calls to...
-
Claims Officer
4 days ago
City Of Parramatta Council, Australia QBE Full timeAbout the RoleThe Claims Officer - Public Liability Specialist will play a pivotal role in the team's success, proactively supporting our claims philosophy and strategy, managing end-to-end Personal Injury and Public Liability claims and acting within legislative requirements to support the unit in achieving its targeted objectives.Key...
-
Claims Management Specialist
6 days ago
Council Of The City Of Ryde, Australia DXC Technology Inc. Full timeJob DescriptionJob Title: Claims Management SpecialistJob Summary:We are seeking a highly skilled Claims Management Specialist to join our team at DXC Technology Inc. As a Claims Management Specialist, you will play a critical role in providing technical advice and feedback to Case Managers on appropriate legislation to better understand and anticipate each...
-
Claims Management Specialist
3 days ago
Council Of The City Of Ryde, Australia DXC Technology Inc. Full timeJob DescriptionJob Title: Claims Management SpecialistJob Summary:We are seeking a highly skilled Claims Management Specialist to join our team at DXC Technology Inc. As a Claims Management Specialist, you will play a critical role in providing technical advice and feedback to Case Managers on appropriate legislation to better understand and anticipate each...
-
DSHS ESA Claims Officer
8 hours ago
City of Glen Eira, Australia State of Washington Full timeJob Title: DSHS ESA Claims OfficerWe are seeking a highly skilled and motivated attorney to join our team as a DSHS ESA Claims Officer. As a member of our Virtual Legal Office, you will play a critical role in ensuring the effective administration of child support enforcement programs in the State of Washington.Key Responsibilities:Represent the Department's...
