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Technical Specialist
2 months ago
We are seeking a highly skilled Technical Specialist to join our team at DXC Technology Inc. in New South Wales. As a Technical Specialist, you will play a critical role in providing technical advice and feedback to Case Managers on appropriate legislation to better understand and anticipate each claim's technical and legal aspects.
Key Responsibilities:
- Deliver prompt and effective specialist technical claims advice
- Work closely with Case Managers to provide guidance and support to maximise outcomes
- Provide guidance and lead discussions on technical aspects of the claim with stakeholders
- Ensure compliance with all legislation, industry codes and company policies
- Monitor developments within the industry to continuously develop knowledge of insurance guidelines, policy changes and modifications
- Identify opportunities to review, develop and modify processes, procedures, standards and guidelines that support innovation, improved performance and improved customer experience
- Assist Case Managers in conducting the ongoing 'risk assessment' and segmentation of claims through case conference process
- Work closely with Claims Officers, Case Managers and Injury Management Advisor to assist in developing a strategic case management action plan for each claim
Requirements:
- Sound technical knowledge, including legal qualifications and/or minimum of 3 year's experience in claims management (Case Manager) and/or a minimum of 3 years as a law clerk or paralegal in the statutory personal injury field
- Strong working knowledge of the NSW Workers Compensation Act 1987
- Flexibility and ability to adapt to change
- Demonstrated experience in supporting Claims Officers coaching, decision making and technical claims management
- Ability to follow the rules and regulations
- Demonstrated ability to work towards set targets and compliance measures
About DXC Technology Inc.
DXC Technology Inc. helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience.
Our 'people first' mindset comes to life offering the ultimate in working flexibility. We take a virtual first approach and our teams are spread across multiple geographies delivering a broad range of customer projects, which means we can tailor working arrangements that work for our people.
We are an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the 'bring your whole-self to work' philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow.
