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Guardian Case Manager
2 months ago
Talent International is currently recruiting for a Guardian Case Manager to work for a NSW Government client based in Wollongong. This is a 4-month contract with the view to be extended. The role is paying $40.50 per hour + Super.
Hours – 7 hours per day, 35 hours per week
Job SummaryThe primary purpose of the role is to deliver Guardianship services to achieve the best possible outcomes for people with disabilities consistent with the Principles of the Guardianship Act, the Public Guardian's standards and for undertaking individual and systemic advocacy as required.
The role is responsible for the assessment and management of guardianship matters to ensure caseloads are accurately reviewed, monitored and actioned including identifying matters for early review and discharge.
Key Responsibilities- Conduct visits to represented people as part of the decision-making process and understand the views, will and preferences of the represented person, developing and implementing decision-making plans, procedures and activities that attempt to resolve issues.
- Provide information to the public as well as respond to enquiries by professional staff, service providers and customers.
- Make, implement and monitor decisions within delegated authority to best serve the interests of people under guardianship while adhering to legislation and procedural guidelines of the Public Guardian.
- Undertake actions mostly of an individual case-related nature and conduct activities based on agreed action plans with the guidance of their supervisor and the Manager.
- Develop knowledge and experience of local services and key support infrastructure. Understand regional demographics, socio-economic profile and community needs.
- Ensure guardianship matters are monitored, and appropriate actions taken in line with the individual guardianship order, relevant policy, standards and the Guardianship Act 1987 (NSW). This includes identifying matters for early discharge to be taken to the Tribunal.
- Ensure the exchange of information with represented people, family, and key stakeholders is accurate and timely and at all times compliant with relevant legislation including the Privacy and Personal Protection Information Act 1998, the Health Records and Information Privacy Act 2002 and the State Records Act 1998.
- Prepare well-reasoned reports to the Guardianship Division of the NSW Civil and Administrative Tribunal (NCAT) on relevant matters and attend hearings where required.
- A degree in social, health, behavioural sciences or related discipline or relevant experience.
- Available to travel throughout NSW.
