
Helping Hands for Victims Support Specialist
2 weeks ago
**Job Title:** Victim Support Worker
About the RoleThe Victim Support Worker plays a crucial role in delivering high-quality service to victim-survivors of family violence and crime victims in Victoria. This includes acting as the first point of contact for enquiries, providing trauma-informed case management, and ensuring safety and well-being.
Duties and Responsibilities- Respond to calls, electronic referrals, and text messages on the Helpline
- Provide advocacy and support to victim survivors of family violence, focusing on their safety and well-being
- Maintain accurate records of work activities in accordance with privacy legislative requirements and policies
We are seeking an experienced professional with:
- A minimum of two years of practice experience in the family violence sector or a specialist family violence service, with expertise in working with victims of crime
- Knowledge of the Victims Support service system and associated legislation, as well as the broader service system (legal, mental health, and housing services)
- Bachelor of Social Work or equivalent formal learning
- Completion of the MARAM Framework, including risk assessments and predominant aggressor identification
Applicants should submit a resume and covering letter along with their application.
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