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Buy-Side Order Management Specialist

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Sydney, New South Wales, Australia beBeeCustomerSupport Full time $90,000 - $120,000
Job Title: Buy-Side Order Management Expert

A leading player in the financial services sector is seeking an experienced expert to join their team as a Buy-Side Order Management Specialist. This role involves providing high-level support for clients using our cutting-edge order management system.

The successful candidate will be responsible for delivering exceptional customer service, building strong relationships with clients, and staying up-to-date with industry trends and technologies.

We are looking for a proactive and collaborative individual who can take ownership of projects and work effectively in a fast-paced environment. The ideal candidate will have experience in supporting or using order management or electronic trading systems, a deep understanding of buy-side markets, and excellent communication skills.

In this role, you will have the opportunity to develop your expertise in order management systems, build a network of contacts across the industry, and contribute to the growth and success of the company.

Responsibilities:

  • Provide exceptional customer service to clients, resolving issues promptly and efficiently.
  • Develop and maintain a deep understanding of our order management system, including its features and functionality.
  • Collaborate with cross-functional teams to identify and resolve technical issues.
  • Stay up-to-date with industry trends and technologies, identifying opportunities for process improvements and system enhancements.
  • Contribute to the development of knowledge management processes and materials.
Requirements:
  • 3+ years experience in a Financial Services or Financial Technology organization.
  • Minimum 1 year of experience in supporting or using order management or electronic trading systems.
  • Knowledge of buy-side markets and an understanding of the full trade life cycle.
  • Ability to communicate well at all stakeholder levels.
  • The ambition to take ownership and become a proactive collaborator with strong multi-tasking and prioritization skills.
  • Excellent customer service skills.
  • Ability to assist with product testing and project management work.
  • Demonstrated continuous career growth within an organization.
  • Strong presentation and communication skills in English.
Becoming Part of Our Team

We offer a dynamic and supportive work environment that encourages collaboration, creativity, and innovation. As a member of our team, you will have access to ongoing training and development opportunities, enabling you to grow and progress in your career.

If you are a motivated and ambitious individual with a passion for order management and customer service, we encourage you to apply for this exciting opportunity.