Program Manager

6 days ago

Parramatta, New South Wales, Australia The Recruitment Company Full time
Job Description

We are seeking an experienced Program Manager to lead our digital transformation initiative. As a key member of our team, you will be responsible for managing direct and indirect reports, subject matter experts, project managers, and digital resources to deliver the program as per the agreed scope and budget.

Key Responsibilities
  • Program Governance: Lead the program under the guidance of the steering committee and program governance, ensuring that business impacts and inter-program dependencies are understood and managed.
  • Stakeholder Engagement: Drive and ensure that all key stakeholders are clear on approach, plan, milestones, risks, issues, dependencies, and progress of the program during its entire lifecycle.
  • Resource Management: Facilitate the management of program progress, resourcing, and program-level decisions in concert with the relevant members identified via program governance structures.
  • Implementation Business Case: Define and develop the implementation business case to achieve the objectives outlined in the initiate business case.
  • Benefits Realization: Accountable for managing the time, cost, quality, and benefits outcomes of the programs, ensuring that mixed model resourcing is allocated and right-sized to deliver a successful initiative.
  • Cultural Change: Ensure that all aspects of organizational and cultural change are well-planned and delivered, to ensure all solutions are efficiently adopted and sustained, while maintaining positive cultural engagement.
  • Strategic Projects: Ensure the development and management of a holistic view of strategic and operational projects, business-as-usual activities, and external projects and activities which may impact the program agenda.
  • Progress Monitoring: Manage, monitor, and report on progress, including issues, risks, budget, and benefits realization.
  • Quality Assurance: Ensure that program and project deliverables meet agreed requirements and are appropriate in terms of quality, schedule, and budget.
  • Third-Party Management: Manage third-party contributions to the program, as required, e.g., external consulting teams.
  • Methodology and Standards: Leverage our program/project management methodologies and standards to ensure consistency in approach and quality of outputs.
  • Team Leadership: Lead and manage an integrated team of resources required to deliver the program, creating a culture of high performance, stakeholder engagement, and customer-centricity.
  • Capability Development: Coach and mentor resources to lift our delivery capability.
Planning Accountabilities
  • Tactical Execution Plans: Lead the conversion and translation of solution design into tactical execution plans with appropriate staging that aligns with the wider portfolio of work.
  • Resource Allocation: Ensure maximum efficiency in the allocation of resourcing across all projects within the program.
  • Program Coordination: Lead and ensure the effective coordination of all programs and projects and their interdependencies and constraints.
Qualifications
  • Degree Qualification: A degree qualification in technology/business domain is highly desirable.
  • Certification: Certification in project or program management (Agile, Prince 2, PmP, PgMP, Managing Successful Programs, Prosci) is highly desirable.
  • Experience: Experience in delivering high-impact business transformation and change in utilities, where the current model has several commercial impacts as part of transitioning to a target state.
  • Leadership Experience: Experienced at driving major organizational-wide change in a large organization, including driving corporate strategy definition and execution and business model/operating model changes. Must have led the successful strategy, design, and execution of these types of programs previously.

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