Operations Manager

1 week ago

Parramatta, New South Wales, Australia Belle Property Full time

Operations Manager - Compliance

Belle Property

The Operations Manager - Compliance plays a crucial role in mitigating risks by overseeing compliance, security, legal, and insurance requirements within our company. This position involves providing timely legislative advice and ensuring its effective implementation. As a key member of our team, you will have the opportunity to work with a dynamic company renowned for its strong culture of collaboration and high performance.

Key Responsibilities:

Assisting the Licensee in Charge with:

1. Compliance

  • Maintain supervision guidelines as needed.
  • Manage Continuous Professional Development (CPD) for employees.
  • Implement employee training programs in accordance with supervision guidelines.
  • Ensure office compliance, including sales and property management file checklists.
  • Maintain employee records and ensure compliance with legislative requirements using REEF.
  • Stay updated on relevant legislation.

2. Security

  • Ensure office security compliance, including physical and digital security measures (e.g., updating office keys, office alarms, digital programs, multifactor authentication, and password management).

3. Legal & Insurance

  • Ensure office legal compliance as required.
  • Manage insurance as required.

Key Skills, Qualifications, and Attributes:

  • Extensive knowledge of relevant legislation.
  • Real estate license preferred (but not mandatory).
  • Proficient in the use of all Microsoft Office applications.
  • Strong interpersonal skills to build rapport and recommend appropriate actions.
  • Leadership capabilities to provide clear instructions and support to colleagues.
  • Organizational awareness to align with policies, processes, and business objectives.
  • Commitment to service excellence, maintaining high-quality standards, and achieving client satisfaction.

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