Food and Beverage Operations Coordinator
1 day ago
We are seeking an experienced Administrative professional to join our Food and Beverage team at Hyatt Regency Sydney.
About the RoleThis role provides administrative support to the Director of Food and Beverage and the Food and Beverage team. Key responsibilities include managing day-to-day administrative tasks, providing exceptional customer service, and supporting the planning and execution of special events.
Key Duties and Responsibilities- Provide administrative support to the Director of Food and Beverage and the Food and Beverage team.
- Manage the Food and Beverage outlet emails and ensure all written correspondence is in line with Hyatt Hotels Corporation standards.
- Take phone reservations both internal and external.
- Identify group enquiries for venues and direct these to Venue Sales representatives.
- Assist with handling guest complaints efficiently, while bringing all complaints to the attention of the Food and Beverage Management team.
- Responsible for the planning, development, implementation, and running of all special events in the outlets.
- Establish a client base of repeat business to effectively sell the spaces for private functions.
- Work closely with the Food and Beverage Outlets Managers to produce various industry and guest wine and promotional dinners throughout the year.
- Responsible for creation of PM accounts and manage charges for all group bookings. Also responsible for working with venue managers to ensure settlement of accounts following all outlet events.
- Tele-market past, current, and future clients that have the potential to drive and generate business for food and beverage.
- Maintain and update calendars and appointment logs for the F&B management team.
- Minimum of one-two years' experience in a similar role.
- Knowledge of F&B Operation is preferred.
- Experience using Microsoft office is preferred.
- Strong verbal and written communication skills.
- Valid NSW RSA is essential.
- Full Australian work rights is essential.
- Availability to work from Tuesday to Saturday from 10:00 am to 6:00 pm.
The estimated salary for this position is $70,000 - $90,000 per annum, depending on experience.
Benefits for working with Hyatt Include:
- Generous discounted accommodation worldwide within Hyatt.
- Discounted accommodation for associates as well as friend and family.
- Rewards and recognition programs.
- Learning and development opportunities.
- Fully laundered uniform.
- Discounted city parking.
- The opportunity to join an international group with endless career opportunities.
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