Food and Beverage Operations Coordinator

4 weeks ago

Sydney, New South Wales, Australia Hyatt Corporation Full time

About the Role:

We are seeking an experienced Food and Beverage Administrator to join our team at Hyatt Regency Sydney. As a key member of the Food and Beverage team, you will provide administrative support to the Director of Food and Beverage and the Food and Beverage Admin team.

Main Responsibilities:

  • Provide administrative support to the Director of Food and Beverage and the Food and Beverage Admin team.
  • Manage the Food and Beverage outlet emails and ensure all written correspondence is in line with Hyatt Hotels Corporation standards.
  • Take phone reservations both internal and external.
  • Identify group enquiries for venues and direct these to Venue Sales representatives.
  • Assist with handling guest complaints efficiently, while bringing all complaints to the attention of the Food and Beverage Management team.
  • Responsible for the planning, development, implementation and running of all special events in the outlets.
  • Establish a client base of repeat business to effectively sell the spaces for private functions.
  • Work closely with the Food and Beverage Outlets Managers to produce various industry and guest wine and promotional dinners throughout the year.
  • Responsible for creation of PM accounts and manage charges for all group bookings.
  • Tele-market past, current and future clients that have the potential to drive and generate business for food and beverage.
  • Maintain and update calendars and appointment logs for the F&B management team.
  • Maintain adequate stocks of all stationary for the office and paper for the outlets.

Requirements:

  • Minimum of one-two years' experience in a similar role.
  • Knowledge of F&B Operation is preferred.
  • Experience using Microsoft office is preferred.
  • Strong verbal and written communication skills.
  • Valid NSW RSA is essential.
  • Full Australian work rights is essential.
  • Availability to work from Tuesday to Saturday from 10:00 am to 6:00 pm.

About Hyatt Regency Sydney:

Hyatt Regency Sydney is a haven of relaxation for the business or leisure traveller. Located adjacent to Darling Harbour in Sydney's Central Business District (CBD), the hotel boasts 878 guestrooms, multiple dining experiences and event spaces.

Benefits for working with Hyatt:

  • Generous discounted accommodation worldwide within Hyatt.
  • Discounted accommodation for associates as well as friend and family.
  • Rewards and recognition programs.
  • Learning and development opportunities.
  • Fully laundered uniform.
  • Discounted city parking.
  • The opportunity to join an international group with endless career opportunities.

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