Administrative Support Specialist

3 weeks ago


Melbourne, Victoria, Australia Flexhive Full time

Role Overview

We are seeking an experienced Administrative Support Specialist to join our dynamic commercial department in Melbourne's inner fringe. In this role, you will provide essential secretarial and administrative support to the Directors and their team of accountants.

Main Responsibilities

  • Handle a high volume of incoming correspondence (hard copy and electronic) with a focus on accuracy and attention to detail.
  • Answer and screen telephone calls, ensuring timely communication with clients and colleagues.
  • Assist with banking preparations and receipt processing, maintaining a high level of organisational skills.
  • Prepare invoices and other financial documents, utilising MYOB Accountants Enterprise.
  • Record, post outgoing mail, sort and deliver daily incoming mail, ensuring timely and secure delivery.
  • Meet and greet clients, providing a professional and welcoming experience.
  • Prepare communications on behalf of Directors, utilising excellent written and verbal communication skills.
  • Manage firm and personal correspondence for Directors, maintaining confidentiality and discretion.
  • Collate Financial Statements and Income Tax Returns using DocuSign and MYOB Accountants Enterprise, ensuring accuracy and attention to detail.
  • Lodge taxation returns, adhering to deadlines and regulatory requirements.
  • Provide word processing, spreadsheet, and data entry support, maintaining high levels of efficiency and accuracy.
  • Maintain the practice management database, ensuring up-to-date and accurate records.
  • Perform filing, photocopying, and scanning tasks, maintaining a high level of organisation and attention to detail.
  • Provide reception relief when needed, ensuring seamless support to the team.
  • Maintain a high level of discretion and sensitivity when handling confidential matters.

Requirements

  • Proven experience in an accounting firm supporting Directors in business services delivery, with a focus on administrative support.
  • Excellent written and verbal communication skills, with the ability to prepare high-quality documents and communications.
  • Ability to multitask and prioritise, with a focus on meeting deadlines and achieving goals.
  • Meticulous attention to detail, with a focus on accuracy and quality in all aspects of the role.
  • Exceptional client relationship and communication skills, with the ability to build strong relationships with clients and colleagues.
  • Flexible team player with a positive attitude, with a focus on collaboration and teamwork.

What We Offer

  • Supportive Team: Be part of a collaborative and supportive team environment.
  • Positive work environment: Enjoy a positive and inclusive work culture.
  • Career Growth: Opportunities for learning and development, with a focus on professional growth and advancement.


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