Strategic Partnerships Manager
2 weeks ago
We are seeking a skilled Business Development Manager to lead our business development efforts and drive growth through strategic partnerships, networking, and community outreach.
- Key Responsibilities:
- Build strong relationships with clients, families, and key stakeholders.
- Promote services and brand through professional engagement and networking.
- Identify and pursue new business opportunities.
- Oversee client onboarding process for seamless transition from enquiry to active service.
- Guide clients through available service options, funding pathways, and expectations.
- Coordinate with internal teams to ensure timely scheduling of services.
- Client Relationship Management:
- Act as primary contact during onboarding and early service delivery phases.
- Monitor early-stage client satisfaction and proactively manage concerns or feedback.
- Foster trust and rapport with clients and their families through consistent communication.
Requirements:
- Experience in business development or intake-focused role, preferably in aged care or disability services.
- Strong understanding of Home Care Packages, NDIS, and Aged Care Quality Standards.
- High-level communication, negotiation, and relationship-building skills.
This is an exciting opportunity for someone passionate about delivering exceptional customer experiences and building long-term relationships.
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