Client Support Specialist

7 days ago


Darwin, Northern Territory, Australia Workforce Australia for Individuals Full time

Company Overview

Our client is a Government Owned Corporation, established as part of the Northern Territory Government's electricity market reform. They are dedicated to providing exceptional customer service, catering to over 85,000 clients across the Northern Territory.

Role Summary

We are looking for motivated individuals to become part of our client's call centre team on a temporary basis, working full-time hours. Your main responsibility will be to deliver initial customer service assistance, assess customer inquiries, and direct them to the relevant departments. This role is available for immediate commencement.

Primary Duties
  1. Deliver high-quality customer service.
  2. Evaluate and categorize customer inquiries.
  3. Direct inquiries to the appropriate department.
  4. Carry out basic administrative tasks.
  5. Handle email communications.
Qualifications & Skills

This is an entry-level opportunity that does not require previous call centre experience; however, successful applicants must exhibit:

  1. Strong communication abilities and a clear phone demeanor.


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