Contract Support Specialist

7 hours ago

Darwin, Northern Territory, Australia CBRE Full time
{"title": "Contract Support Specialist", "content": "Job Summary

CBRE Global Workplace Solutions is seeking a skilled Contract Support Specialist to join our team in Darwin, Northern Territory. As a key member of our facilities management team, you will be responsible for providing exceptional support to our clients and ensuring the smooth operation of our facilities.

Key Responsibilities
  • Manage reactive and preventive work orders, ensuring timely resolution and minimal disruption to our clients.
  • Process calls, emails, and monitor complaints/escalations, providing prompt and effective solutions.
  • Raise purchase/service orders and process invoices, maintaining accurate records and ensuring compliance with company policies.
  • Act as a system champion, providing technical support and training to colleagues on CMMS, FMS, and Finance Systems.
  • Monitor spend on accounts and review revenue & margin streams, identifying opportunities for cost savings and process improvements.
  • Manage vendor relationships, tracking and monitoring vendor works and vendor coordination.
  • Prepare customer reports and dashboards, providing insights and recommendations to improve client satisfaction.
  • Ensure QHSE documentation is well-maintained on CBRE systems, adhering to company standards and regulatory requirements.
Requirements
  • Higher educational qualifications or degree.
  • Excellent PC-based skills, with a high level of experience in Word/Excel and Outlook – intermediate to advanced level.
  • 2 years' experience in a similar role, with a preference for experience in Finance & Administration.
  • Excellent verbal and written communication skills to liaise with clients and draft correspondence and documentation.
  • Excellent time management and organization skills, with the ability to manage workflow and priorities and meet deadlines.
  • Customer service focus, with the ability to communicate with internal and external clients at all levels.
About Us

CBRE is the world's leading and largest commercial real estate services and investment firm. We are a growing and visionary organization, comprised of the best and brightest professionals. Our mission is to realize the potential in all the businesses and people we work with, so that together we can create the real estate solutions of the future.

", "lang_code": "en-US"}

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