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Desktop Support Specialist

2 months ago


Darwin, Northern Territory, Australia Total IT Global Full time

Job Summary

Total IT Global is seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing technical support to end-users with their computing devices, applications, and related technology.

Main Responsibilities

  1. Technical Support
  • Provide 1st line IT support to end-users with their computing devices, applications, and related technology.
  • Test, identify, repair, resolve, and document end-user technical issues without violating hardware warranty or security compliance requirements.
Data Management
  • Support users in local data backup and restore as per documented processes.
Collaboration and Coordination
  • Assist Service Desk/Remote Desktop Support teams for hands-on coordination efforts.
Device Decommissioning
  • Decommission old devices, including data wiping and coordination for any disposal requests.

Requirements

Seniority Level

Entry level

Employment Type

Part-time

Job Function

Information Technology

Industries

IT Services and IT Consulting