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Desktop Support Specialist
2 months ago
Job Summary
Total IT Global is seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing technical support to end-users with their computing devices, applications, and related technology.
Main Responsibilities
- Technical Support
- Provide 1st line IT support to end-users with their computing devices, applications, and related technology.
- Test, identify, repair, resolve, and document end-user technical issues without violating hardware warranty or security compliance requirements.
- Support users in local data backup and restore as per documented processes.
- Assist Service Desk/Remote Desktop Support teams for hands-on coordination efforts.
- Decommission old devices, including data wiping and coordination for any disposal requests.
Requirements
Seniority Level
Entry level
Employment Type
Part-time
Job Function
Information Technology
Industries
IT Services and IT Consulting