Client Services Assistant/Receptionist
6 days ago
About the Role
We are seeking a highly skilled and experienced Client Services Assistant/Receptionist to join our team on a permanent basis.
As a key member of our Client Services team, you will be responsible for providing exceptional customer service to our clients, visitors, and stakeholders. Your primary duties will include:
- Monitoring and actioning room bookings, catering, and audio visual requests
- Assisting on the national switchboard
- Providing composed and solution-focused assistance to clients, visitors, and stakeholders
- Meeting and greeting clients and staff, providing a highly professional experience
- Customer-facing service, taking orders, and operating the point-of-sale system accurately
- Restocking inventory, monitoring stock levels, and informing the Head Barista to place orders for supplies as needed
- Preparing and serving a variety of hot and cold beverages, snacks, and meals to staff and clients
- Providing friendly and efficient customer service, addressing any inquiries or concerns promptly
- Setting up and arranging boardroom furniture and facilities according to client specifications
- Assisting with the coordination of catering for boardroom meetings and events
About You
We are looking for a candidate with the following attributes:
- Articulate and professionally presented
- Previous experience as a barista or customer service role, preferably in a cafe or hospitality setting
- Intermediate knowledge of MS Office Suite
- Strong communication and interpersonal skills, with the ability to interact professionally with clients and colleagues
- Ability to adapt and be flexible to meet changing requirements and needs
- Flexibility to work varied shifts, including early mornings and evenings
- Ability to work in a fast-paced, highly collaborative team environment
About MinterEllison
We offer a range of benefits, including flexible working options, a wide range of social, financial, and health benefits, and a commitment to diversity and inclusion. We encourage applications from people of all ages, abilities, cultural backgrounds, genders, and those with carer responsibilities.
How to Apply
Please submit your CV by clicking on the 'Apply' button. We encourage all applications, including if you do not meet the criteria listed for the role.
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