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Client Services Assistant/Receptionist

2 months ago

Sydney, New South Wales, Australia MinterEllison Full time

About the Role

We are seeking a highly skilled and experienced Client Services Assistant/Receptionist to join our team on a permanent basis. As a key member of our Client Services team, you will be responsible for providing exceptional customer service, managing room bookings, and coordinating events.

Key Responsibilities

  • Monitor and action room bookings, catering, and audio visual requests
  • Assist on the national switchboard
  • Provide composed and solution-focussed support to clients, visitors, and stakeholders
  • Meet and greet clients and staff, providing a highly professional experience
  • Customer-facing service, taking orders and operating the point-of-sale system accurately
  • Restock inventory, monitor stock levels, and inform the Head Barista to place orders for supplies as needed
  • Prepare and serve a variety of hot and cold beverages, snacks, and meals to staff and clients
  • Provide friendly and efficient customer service, addressing any inquiries or concerns promptly
  • Set up and arrange boardroom furniture and facilities according to client specifications

About You

We are looking for a highly motivated and organized individual with excellent communication and interpersonal skills. Previous experience as a barista or in a customer service role is highly desirable. You will also possess intermediate knowledge of MS Office Suite and be able to adapt to changing requirements and needs.

Why MinterEllison

We offer a range of benefits, including flexible working options, a range of social, financial, and health benefits, and a commitment to diversity and inclusion. We encourage applications from people of all ages, abilities, cultural backgrounds, genders, and those with carer responsibilities.