Customer Banking Specialist Relief

7 days ago


Melbourne, Victoria, Australia Commonwealth Bank of Australia Full time

Key Responsibilities:

As a Customer Banking Specialist Relief, you will be responsible for delivering exceptional customer service to our personal and small business customers. This includes having in-depth conversations with customers to understand their banking needs, supporting customers with enquiries and account maintenance, and providing options for customers through education and demonstration of our in-branch technology and digital banking options.

Requirements:

  • Proven experience delivering exceptional customer service in a financial services, retail, or hospitality environment
  • Excellent communication skills and the ability to articulate financial terms in a clear way
  • The ability to ask the right questions, find solutions, and act with integrity while placing the customer at the centre of everything you do
  • A genuine interest in building a career with Commonwealth Bank and improving the financial wellbeing and lives of our customers

What We Offer:

As a Customer Banking Specialist Relief, you will have the opportunity to work in a dynamic and driven retail environment, supporting customers and helping them achieve their financial goals. You will also have access to ongoing training and development opportunities to help you grow and succeed in your career.

Indigenous Employment:

At Commonwealth Bank, we are committed to making a real difference for Aboriginal and/or Torres Strait Islander Peoples. We offer a range of initiatives and programs to support Indigenous employees and help them succeed in their careers.



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