Customer Service Professional

3 weeks ago

Melbourne, Victoria, Australia Commonwealth Bank of Australia Full time

Key Responsibilities:

As the Customer Banking Specialist Relief based out of the Commonwealth Bank, you will be responsible for delivering exceptional customer service and supporting customers with their banking needs. This will include having in-depth conversations with customers to understand their overall banking requirements, supporting customers with enquiries and account maintenance, and providing options for customers through education and demonstration of in-branch technology and digital banking options. You will also be responsible for problem solving and providing effective solutions while championing the bank's processes and procedures.

Requirements:

To be successful in this role, you will have proven experience delivering exceptional customer service, ideally in financial services, retail or hospitality. You will also have excellent communication skills and the ability to articulate financial terms in a clear way. Additionally, you will need to be able to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you do. You will also need to be able to work in a busy, commercial and driven retail environment while seeing the big picture for customers and providing them with holistic solutions. A genuine interest in building a career with the Commonwealth Bank and improving the financial wellbeing and lives of customers is also essential.

About Us:

The Commonwealth Bank of Australia is a leading financial services provider with a long history of serving customers. We are committed to making a real difference for Aboriginal and/or Torres Strait Islander Peoples and are an inclusive employer who values diversity. You will have the opportunity to be part of a community that will support you professionally and personally, every step of the way. Beyond your team, you will also have the opportunity to network across our Indigenous Employee Network, linking to Indigenous employees across the bank.

What We Offer:

As a Customer Banking Specialist Relief, you will have the opportunity to work in a dynamic and fast-paced environment while making a real difference for customers. You will have access to training and development opportunities to help you grow and succeed in your career. You will also be part of a community that values diversity and inclusion and is committed to making a positive impact on the community. In addition, you will have the opportunity to network across the bank and link with other employees who share your passion for making a difference.

  • Customer Engagement Professional

    6 days ago

    Melbourne, Victoria, Australia Customer Engagement Centre Full time

    We are seeking a highly skilled CUSTOMER ENGAGEMENT PROFESSIONAL to join our team at the Customer Engagement Centre.About the RoleThis is an exciting opportunity to work in a dynamic environment, providing exceptional customer service and support to internal stakeholders across all business units.Key Responsibilities:Provide superior customer service,...

  • Appliance Service Professional

    7 days ago

    Melbourne, Victoria, Australia Fisher & Paykel Customer Services Pty Ltd Full time

    Customer-Focused Appliance Repair ExpertFisher & Paykel Customer Services Pty Ltd is a leading provider of premium appliance repair services. We are seeking a highly skilled and customer-focused Appliance Service Technician to join our team covering Eastern Suburbs of Melbourne and the Mornington Peninsula.As an industry leader in Health and Safety, we pride...

  • Appliance Service Professional

    3 minutes ago

    Melbourne, Victoria, Australia Fisher & Paykel Customer Services Pty Ltd Full time

    Job DescriptionFisher & Paykel Customer Services Pty Ltd is an iconic global company with a strong local heritage. We inspire our culture of curiosity and passion to develop solutions designed around people.We are driven by values of being trusted, sustainably minded, innovative, generous, and curious. Our team takes a collaborative approach and has a...

  • Customer Experience Coordinator

    7 days ago

    Melbourne, Victoria, Australia Customer Engagement Centre Full time

    Role OverviewWe are seeking an experienced customer service professional to join our team as a Customer Engagement Associate.

  • Customer Engagement Associate

    4 weeks ago

    Melbourne, Victoria, Australia Customer Engagement Centre Full time

    Job DescriptionAs the first point of contact for our national business, you will support internal stakeholders across all business units and assist with the customer journey, in line with Metricon Homes' mission and values.Key ResponsibilitiesReporting to the Customer Engagement Centre Team Leader, you will:Demonstrate a superior customer service capability...

  • Customer Engagement Associate

    4 weeks ago

    Melbourne, Victoria, Australia Customer Engagement Centre Full time

    Join our Customer Engagement Centre as a Customer Engagement Associate and be the first point of contact for our national business. You will support internal stakeholders across all business units and assist with the customer journey in line with Metricon Homes' mission and values.As a key member of our team, you will report to the Senior Customer Engagement...

  • Customer Engagement Associate

    3 weeks ago

    Melbourne, Victoria, Australia Customer Engagement Centre Full time

    Job Summary:We are seeking a highly skilled Customer Engagement Associate to join our Customer Engagement Centre team. As the first point of contact for our national business, you will support internal stakeholders across all business units and assist with the customer journey, in line with Metricon Homes' mission and values.Key Responsibilities:•...

  • Customer Experience Liaison

    2 weeks ago

    Melbourne, Victoria, Australia Customer Engagement Centre Full time

    Job DescriptionWe are seeking a highly skilled Customer Engagement Associate to join our Customer Engagement Centre team.About the RoleThis is a hybrid working arrangement, with a mix of remote and on-site work. The successful candidate will be required to perform national police checks.Key Responsibilities:Provide exceptional customer service through...

  • Customer Service Professional

    2 weeks ago

    Melbourne, Victoria, Australia Bendigo and Adelaide Bank Full time

    Becoming a Customer Service Officer at Bendigo Bank means being part of a community-focused team that helps customers achieve their financial goals. This role will challenge and reward you, with opportunities to learn and grow in a dynamic environment. About the Role As a Customer Service Officer, you will be the face of the branch. This role involves...

  • Customer Service Professional

    6 days ago

    Melbourne, Victoria, Australia AIA Full time

    AIA is seeking a Customer Service Professional to join our team and help make a difference in people's lives.About the RoleThis role will involve being the first point of contact for customers, providing them with support and guidance when they need it most. You will be working with AIA's products and services, helping customers make informed decisions...

  • Customer Service Professional

    6 days ago

    Melbourne, Victoria, Australia G&C Mutual Bank Full time

    Embark on a rewarding career with G&C Mutual Bank as a Customer Service Professional. This exciting opportunity is now available in our Melbourne Service Centre.We are seeking an enthusiastic and dedicated individual who will provide exceptional customer service through various channels, including face-to-face, phone, and online interactions.Your primary...

  • Customer Service Professional

    5 days ago

    Melbourne, Victoria, Australia Hudson Australia Full time

    About the RoleWe're seeking a Customer Service Professional to join our team at Hudson Australia. This role will involve being the friendly voice our customers rely on, answering questions, resolving issues, and helping customers with their accounts.

  • Customer Service Professional

    2 weeks ago

    Melbourne, Victoria, Australia Probe Operations Pty Ltd Full time

    At Probe Operations Pty Ltd, we're a dynamic team driven by passion and curiosity. We work hard, love a good challenge, and are powered by our purpose to do better every day. With clients spanning the Pacific, Asia, and North America, we're no strangers to thinking big and collaborating with innovative minds to achieve great success.We're dedicated to...

  • Customer Service Professional

    3 weeks ago

    Melbourne, Victoria, Australia Bendigo and Adelaide Bank Full time

    About the RoleWe're seeking an experienced Customer Service Professional to join our team as a Customer Advisor. As a Customer Advisor, you'll be the face of our bank, providing exceptional service to our customers and helping them achieve their financial goals.Your Key ResponsibilitiesProvide excellent customer service, ensuring our customers have a...

  • Customer Relations Representative

    3 weeks ago

    Melbourne, Victoria, Australia Customer Engagement Centre Full time

    Key ResponsibilitiesAs the primary point of contact for customers, you will provide exceptional service and support to internal stakeholders across all business units. Your primary goal is to assist customers throughout their journey, ensuring a seamless and satisfactory experience.Customer Service Expertise: Demonstrate a superior customer service...

  • Customer Service Professional

    3 weeks ago

    Melbourne, Victoria, Australia Viva Energy Full time

    Key ResponsibilitiesThe Customer Service Specialist - Commercial is a key role focused on delivering an exceptional experience to our Commercial customers via various communication channels.Primary Responsibilities:Resolve customer queries related to fuel, lubricant, and chemical orders, product and pricing inquiries, product returns, invoice, and billing...

  • Customer Engagement Representative

    4 days ago

    Melbourne, Victoria, Australia Customer Engagement Centre Full time

    About UsMetricon Homes is a leading Australian home builder with a reputation for delivering exceptional customer experiences. Our team is dedicated to providing top-notch service and support to our customers.

  • Customer Service and Sales Professional

    2 weeks ago

    Melbourne, Victoria, Australia Telstra Full time

    Job OverviewTelstra is seeking a Customer Service and Sales professional to join our retail team at Altona Gate Shopping Centre. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences and achieving sales targets.About the RoleWe are looking for an experienced sales professional who can work in a...

  • Customer Service Professional

    3 weeks ago

    Melbourne, Victoria, Australia Michael Page Full time

    About Our ClientOur client is a reputable Australian manufacturer and distributor specialising in fire safety, access solutions, and safe storage products, proudly serving customers throughout Australia and New Zealand.With a commitment to quality and innovation, they have established a strong reputation in the industry.Their team is focused on delivering...

  • Customer Service Representative

    2 weeks ago

    Melbourne, Victoria, Australia West Wimmera Health Service Full time

    About the RoleWe are seeking a highly organised and customer-focused individual to provide exceptional reception and administrative support to our team.Main ResponsibilitiesProvide a professional and courteous service to all members of the public, both in person and over the phone.Perform a range of administrative tasks, including data entry, filing and mail...