Front Desk Customer Service Specialist

9 hours ago


Brisbane, Queensland, Australia beBeeCustomerService Full time $45,000 - $60,000

Customer Service Representative Job Summary:

We are seeking a highly skilled and customer-focused individual to join our team as a Front Desk Customer Service representative.

Key Responsibilities:

  • Greet and serve customers at the front desk and café
  • Answer calls, handle queries, and resolve complaints in a professional manner
  • Utilize computer systems to access member details, process purchases, and book classes
  • Assist with supplement and apparel sales, and maintain venue cleanliness
  • Perform opening and closing duties, and complete tasks in a timely manner

Requirements:

  • Previous customer service experience with excellent communication skills
  • A can-do attitude with a drive for learning and growth
  • Prioritize and complete tasks in a timely manner, and show initiative
  • Computer literacy and ability to learn new systems
  • Ability to communicate and uphold policies and procedures

What We Offer:

  • A Thriving Work Environment: Be part of a dynamic and fast-paced industry
  • Career Growth Opportunities: Training, development, and advancement opportunities available
  • Perks and Benefits: FREE gym membership, discounts on supplements and apparel, and more


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