
Front Desk Administrator
3 days ago
Job Description: A leading student accommodation provider is seeking a Front Desk Administrator to join their team. As the first point of contact for residents, you will provide exceptional customer service and support in a fast-paced environment.
Key Responsibilities:
- Operate the front desk reception area with a focus on delivering an outstanding resident experience.
- Assist residents with queries related to residency, studies, and general needs.
- Process check-ins and check-outs for residents at the start and end of their tenancy.
- Support leasing and property management activities.
- Conduct room shows for prospective tenants.
- Maintain effective relationships with internal teams and external contractors.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a dynamic environment with competing priorities.
- Basic computer skills and proficiency in Microsoft Office.
- High school diploma or equivalent required.
Benefits:
- Ongoing training and professional development opportunities.
- Career progression and growth within the company.
- Access to employee assistance programs.
- Variety of leave options including study leave and parental leave entitlements.
About Us:
We value our people and strive to create a culture of trust, engagement, collaboration, and fun. Our residents come from diverse backgrounds, and we aim to reflect this in our team.
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