Front Desk Customer Service

3 weeks ago

Brisbane, Queensland, Australia Fitness Cartel Australia & New Zealand Full time
Overview

Front Desk Customer Service (Cartel Concierge) - Brisbane North

Responsibilities
  • Greet everyone and serve customers at the front desk and café.
  • Answer calls, handle queries and complaints, directing the member to the relevant manager if necessary.
  • Use computer and software systems to look up member details, create access key tags, process purchases and assist members with booking classes.
  • Assist parents with booking their kids into Kid's Cartel where needed.
  • Learn about our supplement and apparel range to execute supplement and apparel sales to members.
  • Perform café duties including using a coffee machine and making protein shakes.
  • Maintain venue cleanliness, ensuring reception/café area are neat, shelves stocked, and apparel displays accurate.
  • Perform opening and closing duties in a timely manner.
  • Follow directions, prioritise and complete tasks in a timely manner.
  • Perform other related duties.
What you'll need to succeed
  • Previous customer service experience with excellent communication skills.
  • A "can do" attitude with a drive for learning and growth.
  • A passion for health and fitness and eagerness to work in the industry.
  • Be reliable, proactive, punctual, professional and well-presented.
  • Have a strong work ethic.
  • Be highly motivated and an adaptable team player with the ability to multitask and show initiative.
  • Computer literacy and ability to learn new systems.
  • Communicate and uphold policies and procedures of the business to customers and staff.
  • Current First Aid & CPR Certificates (if not held, willingness to acquire).
  • Flexibility to work hours suitable for the operations of a gym (shift schedules provided in advance).
  • Have Australian working rights.
What we'll offer you in return
  • A Thriving Culture: Be part of the fitness industry's most exciting and rapidly expanding brand.
  • Career Growth: Opportunities for training, development, and advancement through our Future Leaders program.
  • Perks:
    • Free gym membership to all Fitness Cartel locations.
    • Discounts on supplements, apparel, and café products.
    • Access to Merse Wellness Spas at discounted rates.
    • Work in state-of-the-art fitness clubs offering 24/7 access, cycle studios, reformer Pilates, saunas, cafés, and more.
How to Apply

Click 'APPLY' to submit your resume and a cover letter explaining why you want to work with Fitness Cartel and what you bring to our team. Applications will be reviewed as received, so don't wait—apply today

Note: Only candidates meeting our selection criteria will be contacted. No agencies please


#J-18808-Ljbffr

  • Front Desk Customer Service Representative

    2 weeks ago

    Brisbane, Queensland, Australia beBeeCustomerService Full time $55,000 - $70,000

    Job Opportunity: Front Desk ReceptionistAbout the Role:We are seeking an experienced and customer-focused individual to join our front desk team as a receptionist.Key Responsibilities:Provide exceptional customer service to guests and contribute to a welcoming atmosphere.Answer guest queries and offer helpful local knowledge and recommendations.Check in and...

  • Front Desk Coordinator

    2 weeks ago

    Brisbane, Queensland, Australia beBeeCustomerService Full time $50,000 - $80,000

    Front Desk CoordinatorThe Front Desk Coordinator will provide exceptional customer service for enquiries from residents, staff, family and friends, both face to face and over the phone. This role supports the front desk and administrative functions for residents, staff and families.Key Responsibilities:Provide exceptional customer service for enquiries from...

  • Front Desk Customer Service

    3 weeks ago

    Brisbane, Queensland, Australia Fitness Cartel Australia & New Zealand Full time

    OverviewFront Desk Customer Service (Cartel Concierge) - Brisbane NorthResponsibilitiesGreet everyone and serve customers at the front desk and café.Answer calls, handle queries and complaints, directing the member to the relevant manager if necessary.Use computer and software systems to look up member details, create access key tags, process purchases and...

  • Front Desk Coordinator

    2 weeks ago

    Brisbane, Queensland, Australia beBeeAdministration Full time $20,330 - $40,000

    Job Title: Front Desk CoordinatorWe are seeking a highly skilled and experienced front desk coordinator to provide exceptional customer service and support our team.

  • Front Desk Representative

    2 weeks ago

    Brisbane, Queensland, Australia beBeeService Full time $45,000 - $80,000

    **Front Desk Representative Job Overview**We are seeking a detail-oriented and customer-focused individual to join our team as a Front Desk Representative. As a key member of our front office staff, you will be responsible for delivering exceptional service to our guests and ensuring a seamless check-in and check-out experience.

  • Front Desk Ambassador

    1 week ago

    Brisbane, Queensland, Australia beBeeCustomerService Full time $48,000 - $80,000

    Hotel Front Office Team Member Job DescriptionWe are seeking a highly skilled and motivated individual to join our hotel front office team as a Hotel Front Office Team Member. As the champion of our front desk, you will be responsible for providing exceptional customer service, maintaining accurate records, and managing front desk operations.The ideal...

  • Front Desk

    2 weeks ago

    Brisbane, Queensland, Australia Alicaring Community Full time

    We are seeking a friendly, detail-oriented, and professional **Front Desk & Administrative Assistant** to join our team. This role requires a confident communicator who can manage client interactions and support internal operations with care and precision.**Key Responsibilities**:- Answer and manage phone calls in a courteous and professional manner- Welcome...

  • Front Desk Host

    2 weeks ago

    Brisbane, Queensland, Australia beBeeCustomerService Full time $40,000 - $80,000

    Job Opportunity:The role of a Front Desk Host is to provide exceptional customer service in a fast-paced environment. You will be the first point of contact for customers and visitors, managing incoming phone calls and providing administrative support.Our team is looking for a well-presented and reliable individual with excellent communication skills to join...

  • Front Desk Associate

    2 weeks ago

    Brisbane, Queensland, Australia beBeeCustomerService Full time $46,460 - $78,734

    Front Desk AssociateThe Front Desk Associate is responsible for providing exceptional customer service to our guests. Main Tasks:Respond to phone calls and inquiries in a timely manner.Process guest arrivals and departures efficiently.Manage room assignments and ensure accurate billing.Supervise housekeeping staff to maintain high standards of...

  • Front Desk Administrator

    2 weeks ago

    Brisbane, Queensland, Australia beBeeCommunication Full time $25,000 - $35,000

    Medical Front Desk ProfessionalWe are seeking a highly organized and efficient Medical Front Desk Professional to manage the reception duties in our busy general practice clinic.Manage day-to-day front desk activities in a fast-paced environmentHandle phone calls and patient bookings efficiently, providing exceptional customer serviceAssist medical staff...