Front Desk Service Representative

2 days ago


Brisbane, Queensland, Australia beBeeCustomerService Full time $45,000 - $60,000
Job Overview

We are seeking a Customer Service Representative to join our team at the front desk and café. As a key member of our staff, you will be responsible for providing exceptional service to our members and guests.

Responsibilities
  • Greet and serve customers, answer calls, and handle queries and complaints in a professional manner.
  • Demonstrate excellent communication skills, using computer and software systems to look up member details, create access key tags, process purchases, and assist members with booking classes.
  • Support parents with booking their kids into our Kid's program, learn about our supplement and apparel range, and execute sales to members.
  • Maintain a clean and organized environment, ensuring the reception/café area is neat and well-stocked.
  • Perform opening and closing duties in a timely manner, prioritizing tasks and following directions.
Requirements
  • Previous customer service experience with excellent communication skills.
  • A


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