
Front Desk Service Representative
2 days ago
We are seeking a Customer Service Representative to join our team at the front desk and café. As a key member of our staff, you will be responsible for providing exceptional service to our members and guests.
Responsibilities- Greet and serve customers, answer calls, and handle queries and complaints in a professional manner.
- Demonstrate excellent communication skills, using computer and software systems to look up member details, create access key tags, process purchases, and assist members with booking classes.
- Support parents with booking their kids into our Kid's program, learn about our supplement and apparel range, and execute sales to members.
- Maintain a clean and organized environment, ensuring the reception/café area is neat and well-stocked.
- Perform opening and closing duties in a timely manner, prioritizing tasks and following directions.
- Previous customer service experience with excellent communication skills.
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Front Desk Customer Service
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