Claims Operations Leader

4 days ago

City Of Parramatta Council Melbourne, Australia beBeeLeadership Full time $120,000 - $180,000
Insurance Leadership Opportunity

We are seeking a seasoned claims expert to drive the future of our insurance operations.

About the Role

This key position will play a pivotal role in shaping our broader insurance strategy and delivering customer-focused claims solutions.

The Technical Claims Manager will lead strategic direction and continuous improvement initiatives across insurance operations, fostering a high-performance culture and mentoring teams.

Key Responsibilities:

  • Drive business transformation and enhance customer experience through improved claims handling and reduced duration.
  • Partner with industry peers to strengthen insurance capability and reputation as a thought leader.
  • Ensure compliance with regulatory frameworks and embed strong risk management practices.

Requirements

  • 5+ years' leadership experience in Life Insurance operations within large, complex organisations.
  • Proven ability to lead change, manage ambiguity, and deliver transformation.
  • Demonstrated capability in stakeholder engagement at senior levels.
  • Exceptional leadership skills, with a track record of motivating and developing teams.

Culture

  • Our organisation is committed to innovation, transformation, and delivering exceptional experiences to our customers. We value diversity, inclusion, and collaboration among our employees.

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