Senior Insurance Claims Strategist

5 days ago

City Of Parramatta Council Melbourne, Australia beBeeClaims Full time $100,000 - $140,000

We are seeking a strategic leader to drive the future of our insurance operations and deliver customer-focused claims solutions.

  • Drive strategic direction and continuous improvement initiatives across insurance operations, fostering a high-performance culture.
  • Lead and mentor teams, promoting exceptional leadership skills and a track record of motivating and developing teams.
  • Develop and implement best practice claims handling with a focus on improved outcomes and reduced duration.
  • Partner with industry peers to strengthen insurance capability and reputation as a thought leader.
  • Ensure compliance with regulatory frameworks and embed strong risk management practices.
  • Build collaborative relationships with key stakeholders to deliver aligned, customer-first solutions.

To succeed in this role, you will bring:

  • Leadership experience in Life Insurance operations within large, complex organisations with a background in claims and/or underwriting.
  • A proven ability to lead change, manage ambiguity, and deliver transformation.
  • Demonstrated stakeholder engagement at senior levels.
  • Strong commercial acumen, analytical mindset, and problem-solving ability.
  • Customer focus and a strategic mindset with excellent communication and negotiation skills.
  • Commitment to quality, risk management, and customer-centric outcomes.

This is an opportunity to shape the future of our claims operations and influence positive change across the insurance landscape.

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