
Claims Team Leader
2 days ago
Job Title: Senior Operations Manager
We are seeking a seasoned leader to oversee the daily operations of our Claims Team. The ideal candidate will have a proven track record of driving performance and delivering exceptional customer outcomes.
Key Responsibilities:- Develop and implement strategies to improve team productivity and efficiency.
- Lead and manage the claims process, ensuring timely resolution of customer queries and escalated issues.
- Provide coaching and guidance to team members to enhance their skills and knowledge.
- Maintain accurate records and reports to monitor team performance and identify areas for improvement.
- At least 3 years of experience in a managerial or leadership role, preferably in the insurance or claims sector.
- Proven ability to lead high-performing teams and develop people.
- Excellent communication, interpersonal, and problem-solving skills.
- Strong analytical and administrative skills with attention to detail.
If you have a passion for coaching and developing high-performing teams, we encourage you to apply for this exciting opportunity.
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