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Customer Service Specialist

1 month ago

Sydney, New South Wales, Australia Woolworths Group Full time

Delivering Exceptional Customer Experiences

We're looking for a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. This is an exciting opportunity to provide exceptional service to our customers, working in a fast-paced retail environment.

About the Role:

In this role, you will be responsible for delivering a consistent and fresh offer to our customers through effective product filling, quality checks, and shop floor merchandising.

You will work closely with our team to ensure that our customers receive a positive shopping experience, every time they visit us.

Key Responsibilities:

  • Filling products to ensure accurate inventory levels and meet customer demand
  • Conducting quality checks to ensure products meet our high standards
  • Maintaining a clean and organized store environment to promote a positive customer experience
  • Providing excellent customer service, responding to customer inquiries, and resolving any issues promptly
  • Working collaboratively with our team to achieve sales targets and improve customer satisfaction

What You'll Need:

To succeed in this role, you will need:

  • A genuine passion for food and shopping
  • A customer-first mentality, always putting the customer at the forefront of your actions
  • An ability to work effectively in a team environment, supporting colleagues to achieve common goals
  • An adaptable and flexible approach to change, able to respond to shifting priorities and deadlines
  • A willingness to learn and grow, committed to ongoing development and improvement

What We Offer:

As a valued member of our team, you can expect:

  • A competitive salary range of $60,000 - $80,000 per annum, depending on experience
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A collaborative and supportive work environment, where everyone works together to achieve success
  • A comprehensive benefits package, including paid annual leave, sick leave, and public holidays
  • The opportunity to work with a dynamic and forward-thinking company, committed to innovation and excellence

About Us:

We are Woolworths Group, one of Australia's largest and most respected retailers. Our commitment to providing exceptional customer experiences drives everything we do, from our stores to our online platforms.

We believe in creating a workplace where everyone feels valued, respected, and empowered to succeed. If you share our values and are passionate about delivering exceptional customer service, we'd love to hear from you