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Key Account Manager

1 month ago

Perth, Western Australia Suncorp Group Full time

Job Summary

We are seeking a highly skilled Key Account Manager to join our team at Suncorp Group. As a Key Account Manager, you will be responsible for the retention and profitable growth of key accounts on a national basis.

Key Responsibilities

  • Develop and maintain relationships with intermediaries, end clients, and internal stakeholders
  • Leverage existing broker and end customer relationships to provide a complete solution to their insurance needs
  • Ensure consistent execution and delivery of service to our intermediaries and end clients across the GIO workers compensation offering
  • Manage and support strategic relationships with allocated key end clients and associated intermediaries
  • Retention of key accounts across workers compensation product lines, including support in renewal process where required
  • Support new business in Workers Compensation in line with our growth targets
  • Implement strategies aimed at growing our participation on other lines through existing key client relationships
  • Analyse our customer base and provide feedback on performance and opportunities

Requirements

  • Minimum 5 years' experience in the Workers Compensation industry
  • Proven capabilities in managing relationships with end clients and intermediaries
  • Strong customer service background
  • Proficient understanding of workers compensation claims and profitability
  • Proven capability to achieve operational and strategic deliverables in a complex environment with shifting priorities

What We Offer

  • Frequent interstate travel
  • Attendance at client and broker events

About Us

Working as part of the Suncorp Group, you will have access to an unparalleled range of job opportunities across insurance, banking, wealth management, and corporate services. We promote a high-performance culture where people are rewarded for effort and dedication. We recognise and value commitment and encourage our people to maintain a healthy balance between their career and personal time. Suncorp has been awarded Employer of Choice for Gender Equality (EOCGE) by the Workplace Gender Equality Agency (WGEA) for seven years in a row.