Customer Relationship Officer
8 hours ago
{"h1": "Customer Relationship Officer", "p": "At Acorn PLMS, we are on a mission to transform the corporate learning experience. Our cutting-edge Performance Learning Management System (PLMS) software is powered by AI and designed to ensure that what people learn directly contributes to their exceptional performance in business.", "h3": "Key Responsibilities", "ul": [{"li": "Manage the organisational aspects of customer relationships, ensuring customer satisfaction and helping our customers maximise the value of our PLMS software."}, {"li": "Address online support desk and phone tickets"}, {"li": "Performance Learning Management System Administration (PLMS)"}, {"li": "Provide face-to-face and face-to-screen training sessions"}, {"li": "Creation of support material"}, {"li": "Manage support requests within our SLA"}, {"li": "Sales activity support including documentation development and demo requests"}], "p": "Ongoing development opportunities will be provided. Acorn currently maintains a 98% day-one client retention rate, as such attention to detail and a client-centric approach will be a must for the right candidate. You may also be required to undertake a federal government security clearance and must be comfortable in doing so.", "h3": "What We Offer", "ul": [{"li": "Opportunity to work closely with our development team in product development and management"}, {"li": "Experience in the Amazon Web Service environment is preferred, however training will be provided"}], "p": "We encourage anyone who feels they are a right fit and wants to work in tech to apply. If you don't have experience or qualifications but think you're the right fit, let us know why you're the right person in an awesome cover letter.", "h3": "Application Requirements", "ul": [{"li": "Which of the following statements best describes your right to work in Australia?"}, {"li": "How many years' experience do you have as a Customer Relations Officer?"}, {"li": "What's your expected annual base salary?"}, {"li": "How many years' experience do you have as a Technical Support Professional?"}]
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Customer Service Officer
8 hours ago
Canberra, ACT, Australia Nexia Full timeAbout the RoleNexia Canberra is seeking a highly motivated and customer-focused individual to join our NDIS Division as a Customer Service Officer. In this role, you will be the first point of contact for NDIS participants, providing high-quality Plan Management Services and advice.Key ResponsibilitiesProvide exceptional customer service and support to NDIS...
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Healthcare Relationship Manager
8 hours ago
Canberra, ACT, Australia Commonwealth Bank Full timeBuild a successful career with Commonwealth Bank as a Relationship Executive.**About the Role**As a Relationship Executive, you will be responsible for managing a client base spanning across the health industry, providing full banking solutions for customers across the ACT region.**Key Responsibilities*** Build strong relationships with clients and retain...
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Customer Service Officer
10 hours ago
Canberra, ACT, Australia Nexia Full timeAbout the RoleNexia Canberra is seeking a highly motivated and customer-focused individual to join our NDIS Division as a Customer Service Officer. In this role, you will be the first point of contact for NDIS participants, providing high-quality Plan Management Services and advice.Key ResponsibilitiesProvide exceptional customer service and maintain...
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Canberra, ACT, Australia Murray-Darling Basin Authority Full timeAbout the RoleThe Murray-Darling Basin Authority (MDBA) is seeking a highly skilled and motivated Project Officer to work with First Nations people, communities, and organisations to deliver relationship management support, engagement advice, and on-ground insights in collaboration with the MDBA's First Nations Policy and Engagement teams.Key...
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Senior Client Relationship Manager
7 days ago
Canberra, ACT, Australia Unisys Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Client Relationship Manager to join our team at Unisys. As a key member of our account management team, you will be responsible for managing and delivering client programs centered around our Digital Workplace Services offerings.Key ResponsibilitiesClient Program Management: Develop and...
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Client Relationship Manager
7 days ago
Canberra, ACT, Australia Zone IT Solutions Full timeZone IT Solutions, a prominent provider of consulting and staffing services in the Information Technology and Services sector, is in search of a committed and enthusiastic Account Manager (Recruitment Services). In this role, you will be essential in fostering business expansion by delivering outstanding recruitment solutions to our clientele.Key...
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Client Relationship Manager
7 days ago
Canberra, ACT, Australia Zone IT Solutions Full timeZone IT Solutions, a prominent provider of consulting and staffing services in the Information Technology and Services sector, is in search of a dedicated and enthusiastic Account Manager (Recruitment Services). In this role, you will be pivotal in fostering business expansion by delivering outstanding recruitment solutions to our clientele.Key...
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Client Relationship Manager
7 days ago
Canberra, ACT, Australia Zone IT Solutions Full timeZone IT Solutions, a prominent provider of consulting and staffing services in the Information Technology and Services sector, is in search of a dedicated and enthusiastic Account Manager (Recruitment Services). In this role, you will be instrumental in fostering business expansion by delivering outstanding recruitment solutions to our clientele.Key...
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Client Relationship Manager
7 days ago
Canberra, ACT, Australia Lenovo Full timeOverview and Expectations The Client Relationship Manager role is pivotal in driving Development & Acquisition initiatives within the Federal, Government, and Education sectors. This position is tasked with enhancing revenue streams in established accounts while focusing on Acquisition sales. Utilizing Lenovo's Mobility, End User Compute, Datacentre, and...
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APS5 Freedom of Information Officer
7 days ago
Canberra, ACT, Australia Randstad Australia Full timeAbout the RoleWe are seeking an experienced Freedom of Information Officer to join our team at Randstad Australia. As an APS5 Freedom of Information Officer, you will play a critical role in managing customer-facing email accounts, handling sensitive information, and performing the initial triage and assessment of customer inquiries.Key...
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Customer Service Representative
10 hours ago
Canberra, ACT, Australia Belgravia Leisure Full timeAbout the RoleAt Belgravia Leisure, our Customer Service Officers play a vital role in delivering exceptional experiences to our members and customers. As a key member of our team, you will be responsible for providing top-notch service, ensuring a seamless experience for our customers, and promoting our services and programs.Key ResponsibilitiesProvide...
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Client Relationship Manager
7 days ago
Canberra, ACT, Australia Lenovo Full timeOverview: The Client Relationship Manager role is pivotal in advancing Lenovo's Development & Acquisition initiatives within the Federal, Government, and Education sectors. This position is designed to enhance revenue streams in established accounts while prioritizing Acquisition sales, utilizing Lenovo's Mobility, End User Compute, Datacentre, and...
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Client Relationship Manager
7 days ago
Canberra, ACT, Australia Lenovo Full timeOverview and Responsibilities The Client Relationship Manager role is pivotal in driving business growth within the Federal, Government, and Education sectors. This position focuses on enhancing revenue streams in established accounts while prioritizing new client acquisition. The successful candidate will leverage Lenovo's extensive portfolio, including...
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APS5 Contact Officer
7 days ago
Canberra, ACT, Australia DFP Recruitment Full timeAbout the RoleWe are seeking highly skilled and empathetic APS5 Contact Officers to join our team at DFP Recruitment. As a key member of our Service Delivery Branch, you will play a critical role in providing exceptional customer service and support to applicants and their nominees.Key ResponsibilitiesProvide inbound and outbound telephony support to...
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APS5 Contact Officer
7 days ago
Canberra, ACT, Australia DFP Recruitment Full timeAbout the RoleWe are seeking highly skilled and empathetic APS5 Contact Officers to join our team at DFP Recruitment. As a key member of our Service Delivery Branch, you will play a critical role in providing exceptional customer service and support to applicants and their nominees.Key ResponsibilitiesProvide inbound and outbound telephony support to...
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Customer Service Representative
7 days ago
Canberra, ACT, Australia Chandler Macleod Full timeAbout the RoleChandler Macleod is seeking a highly skilled and experienced Contact Centre Officer to join our team. As a Contact Centre Officer, you will be responsible for providing exceptional customer service to applicants, their nominees, and other callers to the relevant NRS 1800 number.Key ResponsibilitiesProvide inbound and outbound telephony support...
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NDIS Customer Service Representative
7 days ago
Canberra, ACT, Australia Nexia Full timeAbout the RoleNexia Canberra is seeking a highly motivated and customer-focused Customer Service Officer to join our NDIS Division, IDEAL Plan Management. As a key member of our team, you will be responsible for providing exceptional service to our clients, managing their plans, and ensuring seamless communication with internal and external stakeholders.Key...
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NDIS Customer Service Representative
4 days ago
Canberra, ACT, Australia Nexia Full timeAbout the RoleNexia Canberra is seeking a highly motivated and customer-focused Customer Service Officer to join our NDIS Division, IDEAL Plan Management. As a key member of our team, you will provide exceptional service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesPlan Management Services: Provide high-quality plan...
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Parking Enforcement Officer
5 days ago
Canberra, ACT, Australia Wilson Parking Australia 1992 Pty Ltd Full timeParking Enforcement Officer Role OverviewAt Wilson Parking Australia 1992 Pty Ltd, we are seeking a skilled Parking Enforcement Officer to join our team. As a Parking Enforcement Officer, you will be responsible for ensuring the smooth operation of our parking facilities, providing exceptional customer service, and maintaining a safe and secure environment...
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Parking Enforcement Officer
5 days ago
Canberra, ACT, Australia Wilson Parking Australia 1992 Pty Ltd Full timeParking Enforcement Officer Role OverviewAt Wilson Parking Australia 1992 Pty Ltd, we are seeking a skilled Parking Enforcement Officer to join our team. As a Parking Enforcement Officer, you will be responsible for ensuring the smooth operation of our parking facilities, providing exceptional customer service, and maintaining a safe and secure environment...