Customer Service Officer
11 hours ago
Nexia Canberra is seeking a highly motivated and customer-focused individual to join our NDIS Division as a Customer Service Officer. In this role, you will be the first point of contact for NDIS participants, providing high-quality Plan Management Services and advice.
Key Responsibilities- Provide exceptional customer service and maintain positive relationships with internal and external stakeholders.
- Manage a variety of inbound customer enquiries and correspondence, including account enquiries.
- Contribute to and conduct data reconciliations to ensure data integrity is maintained.
- Develop and maintain in-depth knowledge of the NDIS Pricing Arrangement, Operational Guidelines, and legislation.
- Excellent problem-solving skills and customer focus to deal with enquiries with diplomacy and tact.
- Exceptional communication skills and ability to work with minimal supervision.
- Strong attention to detail and ability to prioritize work within tight timeframes.
- Knowledge of the National Disability Insurance Scheme and/or previous experience in the disability/community sector is highly regarded.
Nexia Canberra is an Equal Opportunity Employer that values diversity and inclusion. We are committed to creating a workplace that reflects and supports the community in which we live.
We offer a supportive and welcoming culture that recognizes and appreciates the contributions of our employees. Our Employee Benefits package includes study and professional membership support, team and firm-wide social events, and opportunities for ongoing professional development.
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Customer Service Officer
9 hours ago
Canberra, ACT, Australia Nexia Full timeAbout the RoleNexia Canberra is seeking a highly motivated and customer-focused individual to join our NDIS Division as a Customer Service Officer. In this role, you will be the first point of contact for NDIS participants, providing high-quality Plan Management Services and advice.Key ResponsibilitiesProvide exceptional customer service and support to NDIS...
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Parking Enforcement Officer
5 days ago
Canberra, ACT, Australia Wilson Parking Australia 1992 Pty Ltd Full timeParking Enforcement Officer Role OverviewAt Wilson Parking Australia 1992 Pty Ltd, we are seeking a skilled Parking Enforcement Officer to join our team. As a Parking Enforcement Officer, you will be responsible for ensuring the smooth operation of our parking facilities, providing exceptional customer service, and maintaining a safe and secure environment...
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Parking Enforcement Officer
5 days ago
Canberra, ACT, Australia Wilson Parking Australia 1992 Pty Ltd Full timeParking Enforcement Officer Role OverviewAt Wilson Parking Australia 1992 Pty Ltd, we are seeking a skilled Parking Enforcement Officer to join our team. As a Parking Enforcement Officer, you will be responsible for ensuring the smooth operation of our parking facilities, providing exceptional customer service, and maintaining a safe and secure environment...
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Customer Service Representative
10 hours ago
Canberra, ACT, Australia Canon Full time{"About the Role": "As a Customer Service Team Member at Canon Business Services ANZ, you will be working in a fast-paced team environment on a client's site. Your primary focus will be on efficiently handling and sorting of mails, ensuring accurate distribution and timely delivery within the organisation. Your responsibilities will include daily mail and...
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Parking Enforcement Officer
11 hours ago
Canberra, ACT, Australia Wilson Parking Australia Full timeAbout Wilson Parking AustraliaWe are a leading parking operator in Australia, committed to providing exceptional service to our customers and a positive work environment for our employees. Our team is passionate about innovation and customer satisfaction, and we are always looking for talented individuals to join our team.The RoleWe are currently seeking two...
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Branch Support Officer
6 days ago
Canberra, ACT, Australia ACT Government Full timeAbout the RoleThe ACT Government is seeking a highly organized and customer-focused Branch Support Officer to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and administrative support to our clients.Key ResponsibilitiesProvide high-quality customer service to clients via phone, email,...
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Customer Service Representative
7 days ago
Canberra, ACT, Australia Canon Full timeAbout the RoleThe Customer Service Team Member will work in a fast-paced team environment on a client's site, focusing on the efficient handling and sorting of mail, ensuring its accurate distribution and timely delivery within the organisation.Key Responsibilities:Daily mail and courier managementHandling and resolving customer enquiriesMaintaining office...
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Customer Service Representative
7 days ago
Canberra, ACT, Australia Chandler Macleod Full timeAbout the RoleChandler Macleod is seeking a highly skilled and experienced Contact Centre Officer to join our team. As a Contact Centre Officer, you will be responsible for providing exceptional customer service to applicants, their nominees, and other callers to the relevant NRS 1800 number.Key ResponsibilitiesProvide inbound and outbound telephony support...
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Customer Service and Support Officer
7 days ago
Canberra, ACT, Australia ignite Full timeWe are seeking a highly skilled Customer Service and Support Officer to join our team at Ignite. As a key member of our operations team, you will play a critical role in providing exceptional customer service and support to our clients in relation to travel documents.The successful candidate will be responsible for:Conducting customer interviews to gather...
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Customer Service Associate
7 days ago
Canberra, ACT, Australia Canon Full timePosition Overview In a dynamic team setting, the role of the Customer Service Associate is pivotal in managing and organizing mail efficiently, ensuring accurate distribution and prompt delivery throughout the organization. Key Responsibilities: Overseeing daily mail and courier operations Addressing and resolving customer inquiries via phone and email...
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Customer Service Representative
10 hours ago
Canberra, ACT, Australia Canon Full timeAbout the RoleThe Customer Service Team Member position at Canon is a dynamic opportunity to work in a fast-paced team environment on a client's site. The primary focus is on efficiently handling and sorting mail, ensuring accurate distribution and timely delivery within the organization.Key ResponsibilitiesManage daily mail and courier operationsHandle and...
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Customer Service Representative
12 hours ago
Canberra, ACT, Australia Belgravia Leisure Full timeAbout the RoleAt Belgravia Leisure, our Customer Service Officers play a vital role in delivering exceptional experiences to our members and customers. As a key member of our team, you will be responsible for providing top-notch service, ensuring a seamless experience for our customers, and promoting our services and programs.Key ResponsibilitiesProvide...
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Customer Service Representative
10 hours ago
Canberra, ACT, Australia Belgravia Leisure Full timeThe RoleAt Belgravia Leisure, our Customer Service Officers play a vital role in delivering exceptional experiences to our members, casual users, and potential new members. As a key member of our team, you will be responsible for providing first-class services in accordance with our established operational routines and procedures.Key ResponsibilitiesDeliver...
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Customer Service Representative
12 hours ago
Canberra, ACT, Australia Belgravia Leisure Full timeThe RoleAt Belgravia Leisure, our Customer Service Officers play a vital role in delivering exceptional experiences to our members, casual users, and potential new members. As a key member of our team, you will be responsible for providing first-class services in accordance with our established operational routines and procedures.Key ResponsibilitiesDeliver...
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Customer Service Representative
7 days ago
Canberra, ACT, Australia MoleMap NZ Ltd. Full timeAbout MoleMap NZ Ltd.We are a values-based company dedicated to providing an exceptional patient experience through our innovative solutions. Our purpose is to give people their best chance against skin cancer, and we strive to make a meaningful impact in the lives of Australians and New Zealanders.Our TeamWe are seeking two talented individuals to join our...
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Customer Service Representative
7 days ago
Canberra, ACT, Australia Parliament of Australia Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in the Parliament Shop. As a key member of our sales team, you will be responsible for providing exceptional customer service to visitors and building occupants, promoting products, and supporting the strategic direction of...
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Customer Service Representative
3 days ago
Canberra, ACT, Australia Parliament of Australia Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in the Parliament Shop. As a key member of our sales team, you will be responsible for providing exceptional customer service to visitors and building occupants, promoting products, and undertaking point of sale...
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Customer Service Representative
7 days ago
Canberra, ACT, Australia Unisys Full timeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Unisys. As a key member of our Service Centre, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide first-level telephone and other media contact support to...
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Customer Service Representative
10 hours ago
Canberra, ACT, Australia Parliament of Australia Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Retail Customer Service Assistant. As a key member of our Parliament Shop team, you will be responsible for providing exceptional customer service to visitors and building occupants, promoting products, and supporting the strategic direction of the...
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Customer Service Representative
7 days ago
Canberra, ACT, Australia First People Recruitment Solutions Full timeAbout the RoleThe successful candidate will contribute to the Territories Stolen Generations Redress Scheme, targeting the healing of trauma in Stolen Generations survivors. This initiative focuses on individuals removed from the Northern Territory, the Australian Capital Territory, and the Jervis Bay Territory during Commonwealth administration.As a...