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Sales and Service Manager

1 month ago

Sydney, New South Wales, Australia Kathmandu Full time

Estimated annual salary: $60,000-$80,000 AUD

About Kathmandu

Kathmandu is a leading global outdoor lifestyle brand that's passionate about getting people outdoors. Our mission is to improve the wellbeing of the world through sustainable products and practices.

We're a company that values openness, courage, and joyfulness, and we're looking for like-minded individuals to join our team.

The Role

This is an exciting opportunity to work as a Sales and Service Manager at our Castle Towers store. As a key member of our team, you'll be responsible for supporting the Store Manager in operating an effective and profitable store. You'll assist with developing and fostering a customer-focused culture, inspiring and leading a diverse team, and creating memorable shopping experiences for every customer.

You'll have established experience in a customer-facing role, preferably in retail, with exceptional people and communication skills. You'll be able to motivate and rally a team to build sales while supporting a culture of openness, courage, and joyfulness.

Key Responsibilities
  • Support the Store Manager in operating an effective and profitable store
  • Assist with developing and fostering a customer-focused culture
  • Inspire and lead a diverse team of passionate individuals
  • Create memorable shopping experiences for every customer

You'll work collaboratively with the team to achieve sales targets and foster a high-performance culture. If you're passionate about the outdoors and committed to delivering exceptional customer service, this could be the perfect opportunity for you.