Client Relationship Manager

3 days ago

Sydney, New South Wales, Australia beBeeAdvocacy Full time $100,000 - $120,000

Key Responsibilities:

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  • Manage client workers compensation programs, providing strategic claims and return to work advice.
  • Implement ongoing management agreements that meet clients changing needs and GSA workload.
  • Renew or amend existing policies, including premium projections based on claims impact.
  • Prepare detailed renewal and new business reports for all clients.
  • Support RTW Coordinator as required.
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Qualifications and Skills:

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  • University degree or equivalent education highly regarded.
  • NSW Workers Compensation Return to Work Coordinator Certification preferred.
  • Tier 1 Compliance preferred but not essential.
  • At least 1.5 years experience in front end workers compensation claims management.
  • Strong written and verbal communication and interpersonal skills.
  • Ability to build and develop relationships and liaise with clients at all levels.
  • Customer service skills and business acumen.
  • Time management skills and ability to work on multiple projects concurrently.
  • Strong analytical skills.
  • Teamwork and understanding of client confidentiality.
  • Administrative and IT skills, including Microsoft Word, Excel, Outlook, and PowerPoint.
  • Account management skills.
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Employee Benefits:

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  • Competitive remuneration structure.
  • Social events, including Beach Day and End-of-financial year parties.
  • Travel insurance benefits.
  • Salary continuance.
  • Employee training.
  • Flexible work arrangements available.
  • Health and well-being benefits, including skin checks, flu vaccination, education seminars, and EAP support.

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