CRM Support Specialist

3 days ago

Melbourne, Victoria, Australia beBeeCustomerSupport Full time $60,000 - $65,000
Job Opportunity

This role is pivotal to the efficient operation of our CRM systems, supporting sales as well as marketing and customer service teams. You will oversee and maintain the HubSpot CRM platform, ensuring it is configured, customized, and utilized to its full potential.

Your key responsibilities will include maintaining data integrity, optimizing workflows, and providing user support and training. You'll also collaborate across departments to tailor the CRM to business needs, manage user access and security, and deliver insights through reporting and dashboards.

Key Responsibilities:

  • Configure and maintain the CRM system, ensuring smooth operation and user access management
  • Maintain accurate and reliable customer data through regular audits, deduplication, and clean-up process
  • Provide ongoing user support, and training to improve CRM adoption and usability
  • Point of contact for all users for onboarding and CRM troubleshooting
  • Create and maintain documentation (technical and user guides) outlining configurations and best practices
  • Customize the CRM with tailored fields, workflows, and reports to meet business needs
  • Collaborate with internal teams to align CRM functionality with departmental workflows
  • Manage user permissions and ensure the security of sensitive data
  • Build and maintain dashboards and reports to track customer behavior and business performance
  • Develop and optimize marketing automations, journey flows, and segmentation strategies
  • Monitor and support integrations with connected systems and tools

  • HubSpot CRM Specialist

    4 days ago

    Melbourne, Victoria, Australia beBeeCustomer Full time $60,000 - $75,000

    HubSpot CRM ExpertThis is a full-time hybrid role for a HubSpot CRM specialist located in Melbourne, VIC. The HubSpot CRM specialist will be responsible for managing and optimizing CRM systems to improve customer relationships and sales processes.About the RoleAnalyzing CRM data to identify trends and areas for improvementDeveloping and implementing CRM...

  • CRM Specialist

    23 hours ago

    Melbourne, Victoria, Australia Montu Full time

    Join to apply for the CRM Specialist - Tech & Data role at MontuJoin to apply for the CRM Specialist - Tech & Data role at MontuMontu is Australia's largest healthtech business with a focus on alternative healthcare. Founded in 2019, it supports patients, doctors and pharmacies through its Alternaleaf clinic, offers accredited healthcare education to...

  • CRM and Acquisition Specialist

    1 week ago

    Melbourne, Victoria, Australia beBeeAcquisition Full time

    Job Title:Crm & Acquisition Executive / SpecialistThis is an exciting opportunity to join our team as a CRM and Acquisition Specialist. In this role, you will be responsible for delivering and executing the CRM trade strategy, focused on achieving planned customer revenue, satisfaction, and retention rates.Key Responsibilities:Work with cross-function teams...

  • HubSpot CRM Transformation Specialist

    7 days ago

    Melbourne, Victoria, Australia beBeeCustomerRelationship Full time $60,000 - $70,000

    Transform Your Career as a HubSpot CRM SpecialistWe are seeking an experienced professional to join our team as a full-time Hybrid HubSpot CRM Specialist. Located in Melbourne, AU, this role offers flexibility with up to four days of work-from-home.The successful candidate will be responsible for managing and optimising CRM systems to drive customer...

  • CRM Data Specialist

    1 week ago

    Melbourne, Victoria, Australia WWF-Australia Full time

    Join to apply for the CRM Data Specialist role at WWF-AustraliaJoin to apply for the CRM Data Specialist role at WWF-AustraliaJoin WWF-Australia as a CRM Data Specialist. Perfect for someone who loves data, thrives in a small team and enjoys improving systems. Passionate about NFPs, detail-driven and ready to dive deep into a major CRM migration...

  • CRM Specialist

    6 days ago

    Melbourne, Victoria, Australia Montu Full time $80,000 - $120,000 per year

    Company Description Montu is Australia's largest healthtech business with a focus on alternative healthcare. Founded in 2019, it supports patients, doctors and pharmacies through its Alternaleaf clinic, offers accredited healthcare education to clinicians via its SAGED platform, and dispensing solutions to pharmacies across Australia through Leafio.Montu is...

  • Senior CRM Specialist

    1 week ago

    Melbourne, Victoria, Australia Junior Adventures Group Full time

    1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Junior Adventures Group provided pay rangeThis range is provided by Junior Adventures Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeA$100,000.00/yr - A$100,000.00/yrDirect...

  • Crm Specialist

    3 weeks ago

    Melbourne, Victoria, Australia Coles Full time

    We've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands.At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact.About the team Our Coles Liquor team support Liquorla nd, Liquorland...

  • Senior Crm Specialist

    7 days ago

    Melbourne, Victoria, Australia At Full time

    Partnering with parents and school communities, at Junior Adventures Group (JAG) our goal is to help today's children navigate their tomorrow by supporting children's development through play in fun, engaging environments.We live and breathe our company values every day by being considerate, passionate, courageous, and making a difference.Company...

  • Catalyst for CRM Excellence

    3 days ago

    Melbourne, Victoria, Australia beBeeDataSpecialist Full time $110,000 - $120,000

    **Job Title:** CRM Data SpecialistDescription:This role is pivotal in ensuring the integrity and usability of our CRM platform. The CRM Data Specialist will be responsible for system configuration, data architecture, and stakeholder-driven enhancements.Maintain Data Integrity: Ensure supporter data is accurate, deduplicated, and structured to support...