CRM and Acquisition Specialist

1 day ago

Melbourne, Victoria, Australia beBeeAcquisition Full time
Job Title:

Crm & Acquisition Executive / Specialist

This is an exciting opportunity to join our team as a CRM and Acquisition Specialist. In this role, you will be responsible for delivering and executing the CRM trade strategy, focused on achieving planned customer revenue, satisfaction, and retention rates.

Key Responsibilities:
  • Work with cross-function teams to drive online and in-store sales by identifying opportunities to drive traffic, increase acquisition, increase retention rates, and revenue.
  • Collaborate closely with other departments (Commercial, IT, Digital & Ecommerce) to ensure a consistent customer journey and timely delivery of joint strategies and projects.
  • Deliver the trade CRM strategy to achieve increased customer revenue, satisfaction, and retention.
Required Skills and Qualifications:
  • Experienced in creation of CRM strategies (audience build, channel strategy, messaging, campaign timing, offer strategy, test and learn design).
  • Experienced in CRM campaign management - communications and brief writing, creative and data agency briefing and management, internal stakeholder approval management – particularly for email marketing.
  • Experience working with a marketing cloud platform preferably Dotdigital.
  • Demonstrable experience of being a self-starter with strong attention to detail.
  • Prior experience of working in a fast-paced matrix organization where changes to marketing plans at short notice are common.
Benefits:
  • Base salary + super + bonus potential.
  • Hybrid working: 3 days working from our Australian Support Office at Chadstone Shopping Centre on Monday, Tuesday, and Thursdays with remaining days WFH.
What's Next:

If you're ready to make a significant impact and contribute to our mission of ethical beauty, apply now to join our passionate team.

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