Guest Services Representative
3 weeks ago
At Sofitel Melbourne On Collins, we are seeking a highly skilled Guest Services Representative to join our team. As a key member of our communication hub, you will be responsible for coordinating the flow of phone calls and mail throughout the hotel.
Key Responsibilities:- Manage phone calls and mail effectively to ensure seamless communication with guests and colleagues.
- Provide exceptional customer service, responding to guest requests and resolving issues in a timely and professional manner.
- Work collaboratively with the hotel team to ensure a smooth and efficient operation.
- Maintain a high level of flexibility and adaptability in a fast-paced environment.
- Exceptional communication skills, both written and verbal.
- Ability to remain calm under pressure and handle multiple tasks simultaneously.
- Minimum 6 months' experience in a luxury hotel environment.
- A dynamic and supportive work environment.
- Opportunities for career development and growth within the Accor Group.
- A comprehensive benefits package, including laundered uniforms and complimentary hotel stay package for your work anniversary.
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Guest Services Representative
1 month ago
Melbourne, Victoria, Australia Accor Full timeJob Title: Guest Services RepresentativeAt Sofitel Melbourne On Collins, we are seeking a highly skilled Guest Services Representative to join our team. As a key member of our communication hub, you will be responsible for coordinating the flow of phone calls and mail throughout the hotel.Key Responsibilities:Manage phone calls and mail effectively to ensure...
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Guest Services Representative
19 hours ago
Melbourne, Victoria, Australia Rydges Full timeAbout Rydges MelbourneLocated in the vibrant Melbourne theatre district, Rydges Melbourne offers a unique blend of urban sophistication and warm local hospitality. As a Guest Service Agent, you will be an integral part of a team dedicated to crafting an unforgettable experience for our guests.Key Responsibilities:To represent the face of the hotel and...
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Guest Service Representative
1 month ago
Melbourne, Victoria, Australia Accor Full time{"h1": "Guest Service Agent Job Description", "p": "At Accor, we are committed to delivering exceptional service to our guests. As a Guest Service Agent, you will be the first and last point of contact for our guests, ensuring their stay with us is memorable and enjoyable. Your key responsibilities will include: * Providing passionate, knowledgeable, and...
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Guest Service Representative
1 month ago
Melbourne, Victoria, Australia PULLMAN Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Guest Service Agent to join our team at Pullman Albert Park. As a key member of our front desk team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our guests.Key ResponsibilitiesProvide warm and welcoming service to guests, responding...
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Guest Service Representative
1 week ago
Melbourne, Victoria, Australia PULLMAN Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Guest Service Agent to join our team at Pullman Albert Park. As a key member of our front desk team, you will be responsible for delivering exceptional customer service and ensuring our guests have a memorable experience.Key ResponsibilitiesProvide exceptional customer service to guests,...
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Guest Service Representative
2 weeks ago
Melbourne, Victoria, Australia PULLMAN Full time{"title": "Guest Service Agent", "description": "Join Our Team at Pullman Albert ParkWe are seeking a friendly and enthusiastic Guest Service Agent to join our team at Pullman Albert Park. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and...
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Guest Service Representative
2 weeks ago
Melbourne, Victoria, Australia AccorHotel Full timeJob Title: Guest Service AgentWe are seeking a highly motivated and enthusiastic Guest Service Agent to join our team at AccorHotel. As a key member of our Front Office team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Deliver personalized service to...
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Guest Service Representative
4 weeks ago
Melbourne, Victoria, Australia Accor Full timeJob Title: Guest Service AgentSofitel Melbourne On Collins is seeking an experienced Guest Service Agent to join our Front Office team.About the RoleAs a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable. You will be the first point of contact for our guests,...
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Guest Service Representative
1 month ago
Melbourne, Victoria, Australia PULLMAN Full time{"title": "Guest Service Agent", "description": "Unlock Your Potential at Pullman Albert ParkAre you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced environment where no two days are the same? We're seeking a skilled Guest Service Agent to join our team at Pullman Albert Park, a luxurious hotel situated in the heart...
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Guest Service Representative
1 month ago
Melbourne, Victoria, Australia PULLMAN Full time{"title": "Guest Service Agent", "description": "Unlock Your Potential at Pullman Albert ParkAre you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced environment where no two days are the same? We're seeking a skilled Guest Service Agent to join our team at Pullman Albert Park, a vibrant hotel located in the heart of...
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Guest Service Representative
2 weeks ago
Melbourne, Victoria, Australia AccorHotel Full timeJob Title: Guest Service AgentWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Novotel and Ibis Melbourne Central.About the Role:As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable. Your key responsibilities will...
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Guest Service Representative
2 weeks ago
Melbourne, Victoria, Australia Accor Full timeJob Title: Guest Service AgentWe are seeking a highly motivated and customer-focused Guest Service Agent to join our team at Novotel and Ibis Melbourne Central.About the Role:As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable. Your key responsibilities will...
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Guest Service Representative
3 weeks ago
Melbourne, Victoria, Australia PULLMAN Full time{"title": "Guest Service Agent", "description": "Join Our Team at Pullman Albert ParkWe are seeking a friendly and enthusiastic Guest Service Agent to join our team at Pullman Albert Park. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and...
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Guest Service Representative
1 week ago
Melbourne, Victoria, Australia AccorHotel Full timeGuest Service Agent OpportunityWe are seeking a part-time Guest Service Agent to join our team at AccorHotel in Melbourne. As a key member of our Front Office team, you will play a vital role in creating a warm and welcoming experience for our guests.Your responsibilities will include:Providing exceptional service to guests by anticipating and meeting their...
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Guest Service Representative
2 weeks ago
Melbourne, Victoria, Australia Accor Full timeJob Title: Guest Service AgentWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Novotel and Ibis Melbourne Central. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide...
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Guest Service Representative
2 months ago
Melbourne, Victoria, Australia Accor Full timeJob SummarySofitel Melbourne On Collins is seeking an experienced Receptionist to join our Guest Experience Front Office team.About the RoleAs a Receptionist, you will be passionate about providing a luxurious experience for our guests at every touch point. You will take the time to listen to our guests and make them feel heard, and to do that, you are...
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Guest Service Representative
4 weeks ago
Melbourne, Victoria, Australia Accor Full timeThis is a Guest Service Agent - Overnight role with one of the leading companies in AU right now, Accor, with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the company takes off.About the Role at AccorThe Successful Candidate Will:Have the ability to work night shifts across a 7 day roster.Hold an open,...
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Guest Service Representative
2 weeks ago
Melbourne, Victoria, Australia Accor Full timeThis is a Guest Service Agent - Overnight role with one of the leading companies in AU right now, Accor, with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the company takes off.About the Role at AccorThe Successful Candidate Will:Have the ability to work night shifts across a 7 day roster.Hold an open,...
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Night Guest Service Representative
3 weeks ago
Melbourne, Victoria, Australia Avani Full time{"title": "Night Guest Service Agent", "description": "Job SummaryWe are seeking a highly skilled and experienced Night Guest Service Agent to join our team at Avani Central Melbourne Residences. As a key member of our front office team, you will be responsible for providing exceptional guest experiences and ensuring seamless operations during the night...
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Hotel Guest Service Representative
2 weeks ago
Melbourne, Victoria, Australia AccorHotel Full timeAccorHotel is seeking a skilled Guest Service Agent to join our team at Novotel and Ibis Melbourne Central. As a key member of our hotel staff, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable. Your attention to detail, excellent communication skills, and ability to work in a fast-paced...