Senior Client Services Officer

1 month ago


Perth, Western Australia Ability WA Full time
About the Position

We are seeking an experienced and skilled Senior Client Services Officer to join our team at Ability WA. As a key member of our Community Services leadership team, you will play a critical role in ensuring the integrity of our billing activity and providing exceptional administrative support.

Key Responsibilities
  • Facilitate data flow from service provision to claiming to ensure accurate and timely payment processing.
  • Engage with internal stakeholders to ensure timely and accurate entry of service delivery records.
  • Maintain concurrent data tracking tools within our Customer Management System.
  • Identify, coordinate, and deliver additional support to our Support Workers in capturing correct billing information.
  • Production of documents, including quality control.
  • Assist the Administrative Coordinator in business unit projects, reporting, and leave cover.
Requirements
  • Tertiary qualification or equivalent is desirable.
  • Experience working in a similar role and organisation, preferably in the disability sector.
  • Highly developed administrative and communication skills with the ability to engage with a wide range of people.
  • Ability to work under pressure in a rapidly changing operating environment and meet deadlines.
  • Good team player with the ability to build relationships.
  • Well-developed time management, prioritisation, and organisational skills.
  • Good level of Microsoft Office product proficiency.
  • Strong alignment and commitment to Ability WA Values.
  • National Police Clearance, Current Driver's Licence, NDIS Workers Orientation Module, NDIS Worker Screening check, and COVID-19 Vaccination Certificate.
About Ability WA

We are a leading disability service provider, committed to empowering all people to realise their abilities and thrive in their communities. We value diversity, equity, and inclusion, and welcome people from all backgrounds, abilities, gender identities, ethnicities, and cultures to join our team.



  • Perth, Western Australia Centrecare Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Client Services Manager to lead our Client Services team in Perth. As a key member of our leadership team, you will be responsible for providing high-quality front-end practice management support, team collaboration, and program development.The ideal candidate will have strong...

  • Rostering Officer

    4 weeks ago


    Perth, Western Australia Programmed Full time

    About the RolePersolkelly is a leading recruitment provider in Australia, dedicated to delivering quality temporary and permanent solutions to clients across various industries. We are currently working with multiple clients seeking experienced Rostering/Scheduling Officers for short and long-term temp assignments.Key ResponsibilitiesPlan, manage, and...


  • Perth, Western Australia AU002 Marsh Pty Ltd_AU Full time

    Description:At AU002 Marsh Pty Ltd_AU, we are seeking a Client Service Specialist to join our team in Perth office.This is a great opportunity for recent graduates to kick-start their career in insurance.What can you expect?To support colleagues and clients in all aspects of administration and technical support through the accurate, efficient, and timely...


  • Perth, Western Australia Centrecare Full time

    About the RoleWe are seeking an experienced and compassionate receptionist to provide exceptional customer service as the first point of contact for all clients and enquiries. The successful candidate will be responsible for managing multiple calendars, phone lines, and general administration duties in a fast-paced environment.About YouExperience in a busy...


  • Perth, Western Australia Amana Living Full time

    About Amana LivingAmana Living is a leading provider of aged care services in Western Australia, with a rich history dating back to 1962. Our mission is to enable older people to maintain their individuality and live a fulfilling life. We offer a range of services, including residential care, transition care, retirement living, home care, day care, respite,...


  • Perth, Western Australia Programmed Full time

    About the RoleWe are seeking an experienced Senior Client Relationship Manager to join our team at Welshpool Branch. In this key role, you will work closely with major mining partners to provide high-quality service outcomes.As a Senior Client Relationship Manager, your primary focus will be on delivering exceptional customer experiences through successful,...


  • Perth, Western Australia SA Health Full time

    Casual Administration OfficerSA Health is seeking a Casual Administration Officer to provide general administrative and clerical services within a designated clinical service area at Streaky Bay Hospital.About the RoleProvide comprehensive administrative and clerical services to ensure the smooth operation of the ward/unit.Deliver high-level customer-focused...


  • Perth, Western Australia Centrecare Full time

    About the RoleWe are seeking a highly organized and customer-focused Client Services Officer to join our team at Centrecare. As the first point of contact for clients, you will be responsible for managing multiple calendars, phone lines, and general administration duties across our 6 metro offices.Key Responsibilities:Attend to client enquiries and provide...


  • Perth, Western Australia Corporate Travel Management Full time

    Job SummaryWe are seeking an experienced Senior Client Solutions Manager to join our team at Corporate Travel Management. As a key member of our account management team, you will be responsible for delivering exceptional client service and driving business growth.About the CompanyC corporate travel Management is an award-winning provider of travel solutions...


  • Perth, Western Australia 13cabs Full time

    About 13cabsA2B Australia Limited is a leading company in mobility and payment technologies, with a strong presence in personal transport. Our dispatch technology is deployed globally, and our expertise in payments is valued by retailers and the Taxi industry throughout Australia.About Your RoleThe Senior Client Relationship Manager will be responsible for...


  • Perth, Western Australia Mills Recruitment Full time

    At Mills Recruitment, we are seeking an experienced Client Services Assistant to join our team of Accountants. The successful candidate will provide exceptional support to our team, maintaining a client database, preparing fees, and collating financial reports.Key Responsibilities:Provide client services supportMaintain client databasePrepare feesCollate...


  • Perth, Western Australia Mills Recruitment Full time

    **About the Role**Mills Recruitment is seeking an experienced Client Services Coordinator to join our team of Accountants in the Western Suburbs.The successful candidate will provide exceptional support to our team, maintaining client databases, preparing fees, and collating financial reports.**Key Responsibilities**Provide client services supportMaintain...


  • Perth, Western Australia Centrecare Full time

    About the RoleWe are seeking an experienced receptionist to provide exceptional customer service as the first point of contact for all clients and enquiries.The ideal candidate will have experience in a busy client services environment, confident communication skills, and the ability to handle multiple queries at once in a compassionate and professional...


  • Perth, Western Australia 13cabs Full time

    About A2B Australia LimitedA2B Australia Limited is a leading company in mobility and payment technologies. We provide class-leading technology to Taxis throughout Australia and personal transport fleets globally.Job DescriptionThe Senior Client Growth Manager will manage a portfolio of clients, developing strategies to exceed client expectations. This role...


  • Perth, Western Australia Infosys Full time

    About This RoleAt Infosys, we're seeking an experienced Senior Client Growth Strategist to join our team in Perth, WA. As a key member of our client-facing team, you will be responsible for driving profitable growth for existing and new accounts.Job DescriptionDevelop and execute account / portfolio strategies to drive revenue growth.Manage client and...


  • Perth, Western Australia Department of Corrective Services Full time

    About the RoleAs a Senior Programs Officer with the Department of Corrective Services, you will play a crucial role in implementing and managing offender rehabilitation programs both in custody and within the community. Your key responsibilities will include facilitating group programs and collaborating with various stakeholders to ensure the successful...


  • Perth, Western Australia Hope Community Services Full time

    About the RoleThe Executive Assistant to the Chief Services Officer will provide high-level administrative support to the Chief Services Officer, ensuring the smooth operation of the office and the delivery of key projects and initiatives.Key ResponsibilitiesCoordinate and arrange Division management team meetings, including preparing agendas, taking minutes...


  • Perth, Western Australia Mutual Trust Full time

    About the OpportunityAs a Senior Financial Advisor, you will be responsible for providing expert financial guidance to Ultra High Net Worth clients. With 3 or more years of experience in professional services or private practice, you will have a strong understanding of accounting compliance and advisory services.We are looking for a highly skilled and...


  • Perth, Western Australia Programmed Full time

    About the RolePERSOLKELLY is seeking a skilled Senior Electoral Officer to join our team in supporting the Western Australian Electoral Commission. As a key member of our team, you will play a vital role in ensuring the smooth operation of polling places and the delivery of electoral services.Key ResponsibilitiesManage polling places and electoral staff to...


  • Perth, Western Australia All 4 People Pty Ltd Full time

    About the RoleWe are seeking an experienced Client Services Manager to join our team at All 4 People Pty Ltd. As a Client Services Manager, you will be responsible for managing daily operations, working closely with clients and the accounting team/financial planners, and effectively managing and delegating tasks.Key ResponsibilitiesPrevious experience...