Food and Beverage Operations Supervisor
4 days ago
We are seeking a highly skilled and experienced Food and Beverage Operations Supervisor to join our team at The Star Entertainment Group. As a key member of our Food and Beverage Leadership team, you will be responsible for leading a team to deliver exceptional service and operational excellence in our venues.
Key Responsibilities- Assist the Venue Manager in achieving financial and operational targets
- Support the development of business plans for the outlet and assist with the implementation of strategies
- Supervise staff and assist with training, development, and performance management
- Set daily performance objectives for employees and supervise service flow and performance standards
- Ensure all staff adheres to cash handling procedures and record transactions in the MICROS system
- Monitor the quality of food and service to ensure high standards are maintained
- Ensure a high level of cleanliness and hygiene in the workplace and coordinate maintenance and upkeep of equipment and materials
- Supervisory experience in a similar large busy environment
- Thorough knowledge of food and beverages
- Demonstrated ability in planning and resourcing people and products, performance management, and controlling labour costs and operating expenses
- Exceptional guest service skills with a proactive attitude and natural ability to communicate effectively with a diverse range of guests
- Highly organized and eager with a high attention to detail
The Star Entertainment Group is a leading entertainment and hospitality company that operates a range of venues, including hotels, restaurants, and bars. We are committed to creating a diverse, equitable, and inclusive workplace that values our team members and provides them with opportunities for growth and development.
We offer a range of benefits, including free buffet meals, uniform laundering, free transport, and generous paid leave. We are an Employer of Choice for Gender Diversity and have a strong commitment to diversity and inclusion.
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