Food and Beverage Operations Supervisor

4 days ago


Sydney, New South Wales, Australia The Star Ent Group Full time
About the Role

We are seeking a highly skilled and experienced Food and Beverage Operations Supervisor to join our team at The Star Entertainment Group. As a key member of our Food and Beverage Leadership team, you will be responsible for leading a team to deliver exceptional service and operational excellence in our venues.

Key Responsibilities
  • Assist the Venue Manager in achieving financial and operational targets
  • Support the development of business plans for the outlet and assist with the implementation of strategies
  • Supervise staff and assist with training, development, and performance management
  • Set daily performance objectives for employees and supervise service flow and performance standards
  • Ensure all staff adheres to cash handling procedures and record transactions in the MICROS system
  • Monitor the quality of food and service to ensure high standards are maintained
  • Ensure a high level of cleanliness and hygiene in the workplace and coordinate maintenance and upkeep of equipment and materials
Requirements
  • Supervisory experience in a similar large busy environment
  • Thorough knowledge of food and beverages
  • Demonstrated ability in planning and resourcing people and products, performance management, and controlling labour costs and operating expenses
  • Exceptional guest service skills with a proactive attitude and natural ability to communicate effectively with a diverse range of guests
  • Highly organized and eager with a high attention to detail
About Us

The Star Entertainment Group is a leading entertainment and hospitality company that operates a range of venues, including hotels, restaurants, and bars. We are committed to creating a diverse, equitable, and inclusive workplace that values our team members and provides them with opportunities for growth and development.

We offer a range of benefits, including free buffet meals, uniform laundering, free transport, and generous paid leave. We are an Employer of Choice for Gender Diversity and have a strong commitment to diversity and inclusion.



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