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Food and Beverage Operations Manager

2 months ago

Sydney, New South Wales, Australia Crystalbrook Collection Hotels Full time
Job Description

**Job Title:** Food and Beverage Supervisor

**Job Summary:** We are seeking an experienced Food and Beverage Supervisor to join our team at Crystalbrook Collection Hotels. As a Food and Beverage Supervisor, you will be responsible for supporting the delivery of day-to-day operations in our hotel's food and beverage venues.

Key Responsibilities:

  • Collaborate with our guests to create an outstanding employment experience for our food and beverage team members.
  • Lead by example and champion our guiding principles to bring out the best in your team.
  • Provide a warm and genuine service experience to our guests.
  • Anticipate and respond to tricky requests and concerns in a professional and timely manner, and coach your team to do the same.
  • Take an active interest in providing on-the-job coaching and training to our food and beverage team members.

Requirements:

  • Previous experience in a team leader or supervisory role in a restaurant environment.
  • Understanding of current food and wine trends.
  • Established knowledge of a-la-carte, breakfast buffet, and beverage service.
  • A great communicator with strong motivations to provide great service.
  • The ability to showcase the best of our hotel to locals and visitors.
  • A natural ability to connect with people from around the globe.
  • NSW RSA certificate.

What We Offer:

  • 50% food and beverage discount across all our venues.
  • $99 room rates and a friends and family discount.
  • Lifestyle benefits, including extra leave.
  • Online learning and career development plan.
  • EAP programme.