Office Environment Coordinator
5 days ago
As a Workplace Services Coordinator at KPMG, you will play a vital role in ensuring the smooth operation of our office environment. This position involves coordinating various services to maintain a high level of service quality, including building security, print and mail services, workplace concierge, and general facilities maintenance.
Key Responsibilities
- Manage multiple platforms used to provide exceptional service to clients, including locker management, contractor management, and way-finding/space utilisation.
- Maintain the integrity of access control and CCTV systems, including security pass management for staff and contractors.
- Deliver outstanding customer service face-to-face at the Workplace Concierge Desk.
- Source and purchase office supplies, equipment, and process invoices.
- Coordinate and schedule planned preventative maintenance and ad-hoc works.
- Ensure KPMG's cleaning standards are maintained across the base build and tenant cleaning scope through regular collaboration with the cleaning contractor.
- Contribute to a safe and compliant workplace by conducting OH&S inspections/audits and coordinating the emergency warden and First aid teams.
- Collaborate with Corporate Hospitality and Digital Collaboration teams to provide an exceptional experience for internal and external clients.
- Collect, open, sort, and deliver incoming mail and courier items.
- Assist with digital printing jobs requested by the business.
- Ensure operational requests from customers are actioned and completed efficiently.
Requirements
- Exceptional organisational skills, with a strong ability to prioritise competing demands.
- Solid written and verbal communication skills.
- Experience in the commercial facilities environment (soft services).
- A strong sense of accountability and commitment to delivering quality outcomes.
- Strong attention to detail and proactive approach to customer service.
- Experience in professional services will be highly advantageous.
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