Service Delivery Specialist
2 days ago
We are seeking a skilled Service Delivery Specialist to join our team at Telstra.
About the Role
As a Service Delivery Specialist, you will provide exceptional service to our customers by delivering seamless service rectification and product installations.
Key Responsibilities
- Deliver high-quality service rectification and product installations to meet customer expectations.
- Perform copper cable maintenance and installation, including fault finding, jointing, jumpering, and networking.
- Manage and maintain fibre network technology, core network technology, and data services.
- Install and maintain customer premises equipment for both consumer and business customers.
- Fault find over copper networks in rural or remote settings.
Requirements
- Certificate III in Telecommunications
- Open cabling license
- Traffic management qualifications
- Industry white card
We offer a range of benefits, including pay for performance, 8-hour shifts, and parental leave. If you have the skills and passion for delivering exceptional customer service, we encourage you to apply.
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