Service Delivery Specialist

2 days ago


Sydney, New South Wales, Australia Telstra Full time
Job Opportunity

We are seeking a skilled Service Delivery Specialist to join our team at Telstra.

About the Role

As a Service Delivery Specialist, you will provide exceptional service to our customers by delivering seamless service rectification and product installations.

Key Responsibilities

  • Deliver high-quality service rectification and product installations to meet customer expectations.
  • Perform copper cable maintenance and installation, including fault finding, jointing, jumpering, and networking.
  • Manage and maintain fibre network technology, core network technology, and data services.
  • Install and maintain customer premises equipment for both consumer and business customers.
  • Fault find over copper networks in rural or remote settings.

Requirements

  • Certificate III in Telecommunications
  • Open cabling license
  • Traffic management qualifications
  • Industry white card

We offer a range of benefits, including pay for performance, 8-hour shifts, and parental leave. If you have the skills and passion for delivering exceptional customer service, we encourage you to apply.



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