Tour Director

2 weeks ago

Sydney, New South Wales, Australia IIQAF Full time

As a Tour Guide at IIQAF, you will be responsible for delivering exceptional experiences to our guests by leading informative and engaging tours. You will have the opportunity to showcase your knowledge, enthusiasm, and passion for the local area as you guide visitors through historical sites, landmarks, and popular attractions.

Key Responsibilities
  • Lead tours and provide insightful commentary to enhance the visitor experience
  • Ensure the safety and well-being of tour participants throughout the tour
  • Develop and maintain a deep understanding of the local history, culture, and attractions
  • Engage with guests by answering questions, addressing concerns, and providing recommendations
  • Organize and manage logistics such as transportation, tickets, and reservations
  • Maintain accurate and up-to-date knowledge of current events, special exhibitions, and seasonal attractions
  • Adhere to company policies and guidelines while delivering exceptional customer service
Requirements
  • Excellent communication and interpersonal skills, with fluency in English (additional languages are a plus)
  • Strong presentation and public speaking abilities to captivate and engage tour participants
  • In-depth knowledge of the local area, including historical facts, landmarks, and cultural highlights
  • Flexibility to work varying schedules, including weekends, holidays, and evenings
  • Ability to walk and stand for extended periods and navigate through crowded areas
  • Outstanding organizational skills to manage multiple tasks simultaneously
  • Proven ability to work effectively within a team and independently when required

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