Customer Experience Officer
4 days ago
We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Experience Officer. As the first point of contact for our customers, you will be responsible for providing exceptional customer service and ensuring a positive experience for all visitors to our facilities.
Key Responsibilities- Provide face-to-face interactions with customers, answering queries and resolving issues in a professional and courteous manner
- Respond to and resolve customer complaints and concerns in a timely and effective manner
- Work collaboratively with colleagues to achieve team goals and objectives
- Develop and maintain a thorough knowledge of our products and services to provide accurate information to customers
- Contribute to the development and implementation of customer service initiatives to improve customer satisfaction and loyalty
- Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues
- Previous experience in a customer-facing role, preferably in a retail or service industry environment
- Ability to work effectively in a team environment and contribute to achieving team goals and objectives
- Sound negotiation skills and the ability to diplomatically handle conflict
- Experience with Point of Sale Systems and ability to learn new software packages
- First Aid certificate with up to date CPR (or be willing to obtain)
- Weekend availability is a must
- A competitive hourly rate of $35.69 + super
- Opportunities for training and professional development
- A dynamic and supportive work environment
- The chance to work with a leading organisation in the community
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Customer Experience Officer
1 week ago
Glen Eira, Australia Glen Eira City Council Careers Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Experience Officer. As the first point of contact for our customers, you will be responsible for providing exceptional customer service and ensuring a positive experience for all visitors to our facilities.Key ResponsibilitiesProvide face-to-face...
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Customer Experience Team Leader
6 days ago
Glen Eira, Australia Glen Eira City Council Careers Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Team Leader. As a key member of our team, you will be responsible for leading and supervising a team of customer experience officers, ensuring that our customers receive exceptional service and support.Key ResponsibilitiesTeam...
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Customer Experience Officer
3 weeks ago
City of Glen Eira, Australia Glen Eira City Council Full timeAbout the role As a Customer Experience Officer, you are the first point of contact for anyone entering the centre. It is your responsibility to welcome everyone with a smile and a great attitude! This role is responsible for face to face interactions with customers, answering phone and online enquiries, responding to and resolving customer queries...
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Customer Experience Assistant Team Leader
2 weeks ago
City of Glen Eira, Australia Glen Eira City Council Full timeAbout the role We are looking for a friendly, resilient and customer-focused individual who is committed to putting customers’ needs first every time and producing great customer outcomes! You will report to the Customer Experience Team Leader and assist them in a range of duties including but not limited to: Team Supervision: Supervise and...
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Communications Officer 1
1 week ago
Glen Eira, Australia State of Washington Full timeAbout the RoleWe are seeking highly skilled and motivated individuals to join our team as Communications Officers. As a Communications Officer, you will play a critical role in providing emergency support to the Washington State Patrol, federal, state, local, and tribal agencies.Key ResponsibilitiesAnswer emergency 911 and business phone calls, and...
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Communications Officer 1
4 days ago
Glen Eira, Australia State of Washington Full timeAbout the RoleWe are seeking highly skilled and motivated individuals to join our team as Communications Officers. As a Communications Officer, you will play a critical role in providing emergency support to our Troopers and other agencies. You will be responsible for answering 911 calls, initiating emergency services, and providing professional support to...
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Sales Representative
6 days ago
Glen Eira, Australia DFP Recruitment Full timeAbout DFP Recruitment:DFP Recruitment is a leading provider of recruitment services, connecting businesses with top talent in the industry.The Role:We are seeking a highly motivated and driven Sales Representative to join our team. As a Sales Representative, you will be responsible for managing warm sales leads, focusing on energy-efficient products and...
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Administration Support Specialist
4 days ago
Glen Eira, Australia Homestyle Aged Care Full timeAbout the RoleAs an Administration Support Specialist at Homestyle Aged Care, you will be responsible for managing the administrative tasks at our support office. This is a fast-paced environment that requires a flexible and approachable individual who can work effectively in a team.Key ResponsibilitiesProvide administrative support to the Chief Financial...
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Finance and Administration Team Leader
1 week ago
Glen Eira, Australia Glen Eira City Council Careers Full timeAbout the RoleThe Finance and Administration Team Leader position at Glen Eira City Council Careers offers a unique opportunity to lead a team and oversee all financial processes. This role involves managing a small team of Administration Officers who provide support for memberships, direct debits, reconciliations, invoicing, and purchase orders.Key...
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Member Experience Consultant
1 month ago
City of Glen Eira, Australia Glen Eira City Council Full timeAbout the role As a Member Experience Consultant, you will be at the forefront of our membership growth efforts. You will be responsible for driving membership sales, building relationships with potential members, and providing exceptional customer service. Your goal is to ensure that every member who walks through our doors finds their perfect health,...
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Sales and Customer Engagement Specialist
5 days ago
City of Glen Eira, Australia DFP Recruitment Full timeAbout Our Client:Our client is a leading provider of energy-efficient solutions, specializing in products and services that support the Victorian Energy Upgrades Program and Solar For Homes Program. With a strong focus on innovation and customer satisfaction, they are expanding rapidly and seeking highly motivated sales professionals to contribute to their...
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Customer Service Officer
1 month ago
Glen Waverley, Australia Bank of Melbourne Full timeYou will be the face of Bank of Melbourne helping our customers reach their financial objectives! Join a supportive team in our Bank of Melbourne Southland branch Permanent full-time role – 38 hours per week Customer service role working with the local community The Westpac Group has a rich heritage and offers employees a multitude...
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Application Developer
1 week ago
Glen Eira, Australia State of Washington Full timeAbout the RoleWe are seeking a highly skilled Application Developer to join our team in the State of Washington. As a key member of our IT department, you will play a critical role in designing, developing, and maintaining enterprise-level software applications that support our state's public health initiatives.Key ResponsibilitiesApplication Development:...
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Technical Specialist, Revenue Collection
1 week ago
Glen Eira, Australia State of Washington Full timeAbout the RoleThis is an exciting opportunity to join the State of Washington's Department of Revenue as a Technical Specialist, Mainstream Collection. As a key member of the Compliance Division, you will play a critical role in achieving the highest level of voluntary compliance through fair and efficient revenue collection.Key ResponsibilitiesIndependently...
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Technical Specialist, Revenue Collection
3 days ago
Glen Eira, Australia State of Washington Full timeAbout the RoleThis is an exciting opportunity to join the State of Washington's Department of Revenue as a Technical Specialist, Mainstream Collection. As a key member of our team, you will play a critical role in achieving the highest level of voluntary compliance through fair and efficient revenue collection.Key ResponsibilitiesIndependently contact...
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Product Manager: Virtual Experience
2 days ago
City of Glen Eira, Australia State of Washington Full timeJob SummaryWe are seeking a seasoned Product Manager to join our team at the State of Washington. As a Product Manager, you will be responsible for leading the development and management of our IT systems, ensuring they meet the needs of our customers and align with our organizational goals.Key ResponsibilitiesProduct Discovery: Lead the discovery of...
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Senior IT Project Manager
1 week ago
Glen Eira, Australia State of Washington Full timeAbout the RoleWe are seeking a highly experienced and skilled Senior IT Project Manager to join our team at the State of Washington. As a key member of our Technology Innovation Administration, you will be responsible for overseeing the planning, execution, and completion of Electronic Health Record (EHR) implementation and optimization projects across the...
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Legal Liaison Program Specialist 3
3 days ago
Glen Eira, Australia State of Washington Full timeJob Summary:The State of Washington is seeking a highly skilled Legal Liaison Program Specialist to join our team. This role will play a critical part in ensuring the effective preparation of child abuse and neglect court cases, enhancing court experiences, and building strong relationships with the Attorney General's Office.Key Responsibilities:Assist in...
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Cross-Cutting Informatics Specialist
1 week ago
Glen Eira, Australia State of Washington Full timeAbout the RoleWe are seeking a highly skilled Cross-Cutting Informatics Specialist to join our team at the State of Washington. As a key member of our Office of Innovation and Technology, you will play a crucial role in ensuring the integrity and functionality of our systems.Key ResponsibilitiesInformatics Expertise: Provide consultation to stakeholders on...
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Guest Experience Manager
4 months ago
Glen Waverley, Australia AccorHotel Full time**Company Description** Ibis Melbourne Glen Waverley** Situated 25 minutes east of Melbourne CBD, ibis Melbourne Glen Waverley offers 155 rooms, Ibis Kitchen & Bar, and 4 flexible meeting rooms catering from 4 delegates up to 120 delegates. Our hotel is the gateway to the magnificent Dandenong Ranges, Yarra Valley Food & Wine District, the Mornington...