Guest Experience Manager

**Company Description** **_ Ibis Melbourne Glen Waverley_** is situated 25 minutes east of Melbourne CBD and it offers 155 rooms, Ibis Kitchen & Bar, and 4 flexible meeting rooms catering from 4 delegates up to 120 delegates. Our hotel is the gateway to the magnificent Dandenong Ranges, Yarra Valley Food & Wine District, the Mornington Peninsula and Phillip...

Job Title: Guest Experience ManagerJob Summary:We are seeking a highly skilled Guest Experience Manager to join our team at Accor. As a key member of our front office team, you will be responsible for creating exceptional guest experiences and ensuring that our hotel meets the highest standards of service and quality.Key Responsibilities:Proactively respond...

Guest Experience Manager Job DescriptionAs a Guest Experience Manager at Accor Hotel, you will be responsible for creating exceptional guest experiences across the hotel. This includes proactively and reactively responding to in-house guest priorities or requests, helping the Assistant Managers with escalated complaints, and being actively involved with the...

Company Description **_ Stylish, Affordable, and Perfectly Positioned_** At Ibis Melbourne Glen Waverley, we offer contemporary comfort nestled in the heart of Melbourne's South Eastern suburbs. Our prime location, a mere 25-minute drive from the CBD, provides an ideal setting for both business and leisure. Explore the convenience of being in proximity to...

Company Description **"Why work for Accor?** Accor is Australia’s Largest Hotel Network with 50+ brands, 5100+ hotels operating in 110 countries. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. Do what you...

Accor Hotel OpportunityWe are seeking a highly skilled Customer Experience Director to join our team at Ibis Melbourne Glen Waverley.About the RoleThis is an exciting opportunity for a seasoned professional to lead our customer experience initiatives and drive guest satisfaction across the hotel. As a key member of our team, you will be responsible for...

**Company Description** **_ Stylish, Affordable, and Perfectly Positioned_** At Ibis Melbourne Glen Waverley, we offer contemporary comfort nestled in the heart of Melbourne's South Eastern suburbs. Our prime location, a mere 25-minute drive from the CBD, provides an ideal setting for both business and leisure. Explore the convenience of being in proximity...

We are a leading owner and manager of retail destinations across Australia.As we continue to evolve our portfolio, we are seeking a skilled Customer Experience Ambassador to join our team.This role will provide in-centre communication, coordination, and information services for our customers, ensuring their experience is better, easier, and more...

Restaurant Manager Job SummaryAccor is seeking an experienced Restaurant Manager to lead our food and beverage team at MEZE Bar & Restaurant. As a Restaurant Manager, you will be responsible for the efficient operation of our restaurant, providing world-class wine, food, and service to our guests. You will work closely with the F&B Manager and Conference &...

Job Title: Night Operations ManagerJob Summary:We are seeking an experienced and dedicated Night Operations Manager to lead our night operations and deliver a seamless guest experience. As the Night Operations Manager, you will oversee the nightly operations of the hotel, ensuring all departments function effectively and efficiently.Key...

Hotel Operations LeadWe are seeking an experienced and dedicated Hotel Operations Lead to join our team at Ibis Melbourne Glen Waverley. As the Hotel Operations Lead, you will be responsible for ensuring smooth and efficient hotel operations during the overnight shift, delivering a seamless guest experience and ensuring the safety and security of our guests...

Job Overview We are seeking a skilled and experienced Food & Beverage Team Leader to join our team at Novotel Melbourne Glen Waverley. As a key member of our Food & Beverage department, you will be responsible for providing exceptional service to our guests and contributing to the success of our restaurant and bar operations. Key Responsibilities Maintain...

Restaurant Operations ManagerAccor is seeking a skilled Restaurant Operations Manager to join our team at Novotel Melbourne Glen Waverley. As a key member of our Food and Beverage team, you will be responsible for ensuring the efficient operation of our restaurant, providing world-class wine, food, and service to our guests.Key Responsibilities:Setting and...

About MEZE Bar & RestaurantLocated in the bustling business district of Novotel Melbourne Glen Waverley, a 4.5-star hotel with 200 guest rooms, restaurant/bar and conference facilities, MEZE Bar & Restaurant offers an exceptional dining experience to its guests.We are seeking an experienced Restaurant Operations Manager to join our team, reporting directly...

Are you a seasoned professional with experience in leading teams and driving success in fast-paced environments?About the RoleWe are seeking an exceptional Food & Beverage Team Leader to join our team at MEZE Bar & Restaurant at Novotel Melbourne Glen Waverley.About Our TeamOur 4.5-star hotel offers world-class wine, food, and service to our guests, and we...

Role OverviewWe are seeking an experienced Restaurant Operations Manager to join our team at Novotel Melbourne Glen Waverley.Key Responsibilities:Lead the efficient operation of the restaurant, ensuring high service standards in a fast-paced environment.Collaborate closely with the Food and Beverage Manager and Conference & Events Team to achieve business...

Accor is a global hospitality company that offers contemporary comfort in the heart of Melbourne's South Eastern suburbs.About Ibis Melbourne Glen WaverleyLocated 25 minutes from the CBD, our prime location provides an ideal setting for both business and leisure. We offer effortless access to renowned universities, vibrant entertainment options, and major...

Situated in the heart of Glen Waverley in Melbourne’s eastern suburbs lies Century City Tavern. We’re a favourite of locals and visitors to the area and pride ourselves on having something for everyone. **Love your local? We’d love to chat** - Multiple positions available - Career and training opportunities - your development is important to us -...

Accor OpportunitiesA leading hospitality group with a dynamic environment and endless career development opportunities.About the RoleWe are seeking a Restaurant Manager to join our team at Novotel Melbourne Glen Waverley, responsible for the efficient operation of our 4.5 star hotel restaurant.Job DescriptionAs a key member of our Food & Beverage Team, you...

Company OverviewMEZE Bar & Restaurant at Novotel Melbourne Glen Waverley is a successful 4.5-star hotel comprising 200 guest rooms, restaurant/bar and conference facilities, situated in a bustling business district and at the gateway of the Dandenong Ranges.Novotel Melbourne Glen Waverley provides world-class wine, food and service to its guests.