Customer Service Representative

2 weeks ago


Mackay, Queensland, Australia Telstra Limited Full time
About the Role

As a Customer Service Representative for Telstra Limited in Mackay, you will be the face of our brand, delivering exceptional customer experiences and driving sales growth.

We are seeking an experienced customer-facing professional to join our team on a part-time basis. As a Retail Sales Consultant, you will work closely with customers to understand their needs, provide solutions, and exceed sales targets.

In this role, you will have the opportunity to develop your skills and knowledge in telecommunications products and services, working with a range of cutting-edge tech and gadgets.

About You
  • You possess excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • You have a proven track record of meeting or exceeding sales targets, with a drive to continuously improve and achieve results.
  • You are comfortable working in a fast-paced environment, prioritizing multiple tasks and providing exceptional customer service under pressure.
  • You are hungry to learn and grow within the role, with a willingness to adapt to changing priorities and requirements.
What We Offer
  • A competitive estimated salary of AU$60,000 - AU$80,000 per annum, based on experience and performance.
  • A comprehensive training program, designed to enhance your skills and knowledge in telecommunications products and services.
  • Ongoing support and development opportunities, to help you achieve your career goals.
  • A dynamic and supportive team environment, where everyone is valued and respected.
  • Access to exclusive discounts and offers across hundreds of brands and partners.


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