Customer Service Representative

1 week ago


Mackay, Queensland, Australia SULLIVAN NICOLAIDES PATHOLOGY Full time

At SULLIVAN NICOLAIDES PATHOLOGY, we're seeking a highly skilled and dedicated Pathology Specimen Collector to join our team in Mackay.

About the Role

This is a fantastic opportunity for individuals who are passionate about delivering exceptional patient care and customer service. As a Pathology Specimen Collector, you will be responsible for taking blood samples from patients and maintaining positive relationships with external clients, GPs, and Medical Centre staff.

Key Responsibilities
  • Providing quality care for patients in hospital settings;
  • Treating patients with care and compassion;
  • Receiving urine and faeces samples;
  • Recording patient information;
  • Liaising with referrers and ancillary services in a hospital setting;

Our successful candidates will embark on a comprehensive paid training course during their first twelve months of employment. Upon completion of training, candidates will receive an SNP training certificate.

What We Offer
  • A competitive hourly rate: $25-$30 per hour (dependent on location and experience);
  • An attractive benefits package including access to discounts at major retailers, novated leasing options, fitness passport, parental and adoption leave, employee assistance program, work-life balance, career opportunities, and more;
  • Ongoing training and professional development opportunities;
  • A supportive and inclusive work environment;

We welcome applications from individuals who are committed to providing high-quality patient care and want to enjoy these incredible benefits.



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