Part Time Customer Service Representative in Mackay

1 week ago


Mackay, Queensland, Australia Telstra Full time
About the Role

We are seeking a highly motivated Part Time Customer Service Representative to join our team in Mackay. As a key member of our retail store, you will be responsible for delivering exceptional customer service and sales experiences that exceed our customers' expectations.

Key Responsibilities
  • Provide personalized service to customers, identifying their needs and providing tailored solutions
  • Develop and maintain strong relationships with customers to drive repeat business and loyalty
  • Stay up-to-date with the latest products and services to ensure informed consultations and recommendations
  • Meet or exceed sales targets and KPIs through effective communication and negotiation skills
What We Offer
  • A competitive hourly rate of $25-$30 per hour, based on experience and performance
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A dynamic and supportive work environment with a focus on teamwork and collaboration
  • The opportunity to work with a leading telecommunications company and contribute to its success
Requirements
  • 1-2 years of customer-facing experience in a retail or sales environment
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers
  • Able to work independently and as part of a team, with a strong focus on results and customer satisfaction
  • Familiarity with telecommunications products and services is an advantage


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