Part Time Customer Service Representative: Sales and Support

2 weeks ago


Mackay, Queensland, Australia Telstra Full time
About the Role

We are seeking a skilled Part Time Customer Service Representative to join our team at Telstra Mount Pleasant store. As a Retail Consultant, you will play a vital role in delivering an exceptional customer experience by providing expert advice on our latest products and services.

Key Responsibilities
  • Provide outstanding customer service and support to meet sales targets and KPIs
  • Stay up-to-date with the latest cutting-edge tech and gadgets through continuous training
  • Build strong relationships with customers to identify their needs and provide customised solutions
What We Offer
  • A competitive salary of $60,000 per annum
  • Team performance-related commission, guaranteed for the first 2 months
  • 30% off Telstra services
  • Continuous training and career-growth opportunities
  • Exclusive discounts across hundreds of brands and partners
  • 16 weeks paid parental leave for primary and secondary carers
About You
  • You have a passion for technology and enjoy staying ahead of the curve
  • You possess excellent communication and interpersonal skills
  • You're driven to reach and exceed sales targets and KPIs
  • You're hungry to learn and grow within the role and beyond
  • You have experience in a customer-facing role


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