Program Director

7 days ago

South Toowoomba, Queensland, Australia JP Smith Recruitment Full time
Job Description

Program Manager - Home Care

Our client is a reputable, not-for-profit organisation and registered charity that provides community housing, support for at-risk youth, home services for older Australians, and disability support. They strive to alleviate everyday pressures and challenges for their clients and aim to give them independence.

Key Responsibilities:

  • Manage the growth and delivery of Home Care Packages, including service delivery, information, and reporting;
  • Grow the Home Services business by increasing the number of clients/recipients;
  • Manage and lead the Home Care team;
  • Intake of new clients and creating individual plans based on quality, evidence-based, and clinical governance advice;
  • Oversee a caseload of approximately 85 to 90 clients (and growing);
  • Analyse the efficiency and effectiveness of the current service and implement improvements;
  • Ensure the Home Care program complies with all legislative requirements, including Aged Care Quality Standards, clinical governance, and ISO9001;
  • Manage relationships with clients as well as third-party providers and subcontractors;
  • Participate in and develop the broader knowledge of home services programs and increase clients;
  • Contribute to the wider management team for the improvement and betterment of the organisation.

Requirements:

  • Prior experience in a similar support and services role, for example, aged care, nursing, and/or health environments;
  • Diploma of Community Services or higher;
  • Clinical qualifications are highly desirable but not essential.

About the Organisation:

Our client is one of Toowoomba's most respected and progressive NFP organisations. A competitive salary and an excellent working environment are on offer, and a supportive and knowledgeable Executive team will help you flourish in a role where you will see the direct outcomes of your efforts.

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