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Funeral Service Coordinator

2 months ago

Toowoomba, Queensland, Australia InvoCare Full time
About the Role

We are seeking a Funeral Director Assistant to join our team at InvoCare. As a Funeral Director Assistant, you will play a vital role in supporting our funeral services and providing exceptional care to families during a difficult time.

Key Responsibilities
  • Support Funeral Services: Provide vehicle and transport services to ensure vehicle presentation is at a high standard at all times.
  • Collaborate with Colleagues: Work collaboratively to bring the deceased into our care with dignity and respect.
  • Oversee Proceedings: Oversee proceedings on the day and ensure pre-arranged plans and ad-hoc requests on the day are appropriately implemented.
About You
  • Strong Customer Service Ethos: Possess a strong customer service ethos and commitment to service delivery.
  • Professional Attitude: Demonstrate a professional attitude with an empathetic and compassionate approach towards people.
  • Comfort with Grieving Families: Be at ease working with grieving families and the deceased.
  • Driver's License: Possess a full unrestricted driver's license.
Benefits of Joining InvoCare
  • Reward and Recognition Programs: Participate in reward and recognition programs that acknowledge your hard work and dedication.
  • Tailored Induction and Training: Receive tailored induction and training programs to support your growth and development.
  • Well-Designed Facilities: Work in well-designed and fitted-out locations with the latest facilities to assist in providing an exceptional client family experience.
  • Networking Opportunities: Enjoy networking opportunities across the business and with peers.
  • Employee Benefits: Receive birthday and paid parental leave, as well as free access to the Employee Assist Program.
  • Annual Family Day Social Events: Participate in annual family day social events.