ServiceNow Developer Position

3 weeks ago


Sydney, New South Wales, Australia Westpac Full time

Transformative ServiceNow Developer Role at Westpac

This is a key opportunity to join the Infrastructure and Service Management team at Westpac, a leading company in Australia, as a ServiceNow Developer. You will be responsible for developing enhancements to the ServiceNow platform, working closely with the aligned Product Owner, Business Analyst, Technical Lead, and other Developers to ensure high-quality delivery of a great customer outcome.

Key Responsibilities:

  • Work in an Agile/Scrum software development environment
  • Collaborate with BA's, Scrum masters, and tech leads to refine backlog stories and provide technical input regarding ServiceNow configuration, best practice, and platform features
  • Document detailed designs and estimations
  • Contribute to the efficient operation of the squad and overall release train

What's in it for you?

You'll play a significant part in the future of a business that has been around for over 200 years, with a purpose to create better futures together. You'll have opportunities for internal career growth, flexible working, and generous parental leave policies.

Requirements:

  • Good knowledge of HR processes and ITIL with ITIL v4 certification preferred
  • Strong expertise with ServiceNow configuration, customisation, and administration
  • Relevant certifications of ServiceNow CSA and CAD
  • Strong experience with Client Scripts, Business Rules, UI Policies, UI Actions, and ACLs, including advanced scripting of each
  • Strong functional knowledge of ServiceNow modules, including Employer Centre, HR Service Delivery, Service Catalog/Portal, and HR Mobile & Chatbots

About Westpac:

Westpac is a leading company in Australia, committed to creating better futures together. We value diversity, equity, and inclusion, and are dedicated to providing a supportive and inclusive work environment.



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