ServiceNow Customer Support Professional

About the RoleAs a Technical Support Engineer for ServiceNow, you will be part of a global organization tasked with guiding our customers through critical issues to ensure timely and effective case resolution.The Support Engineer plays a crucial role in delivering exceptional customer experiences, using skills that include building trust, showing empathy,...

About the RoleWe are seeking a highly skilled Contact Center Agent to join our team in Sydney, supporting our globally growing customer base. As a Contact Center Agent, you will be responsible for providing best-in-class support for the ServiceNow platform, ensuring a positive customer experience.Key ResponsibilitiesAnswer customer calls professionally and...

About the RoleWe are seeking a highly motivated and customer-focused Contact Center Agent to join our team in Sydney. As a key member of our Contact Center team, you will be responsible for providing exceptional support to our globally growing customer base, ensuring a positive experience with the ServiceNow platform.Key ResponsibilitiesProvide best-in-class...

Job DescriptionAt ServiceNow, we're on a mission to make the world work better for everyone. As a Technical Solution Architect, you'll play a critical role in helping us achieve this goal by designing and implementing best-in-class ServiceNow solutions that drive business value and customer satisfaction.Key Responsibilities:Design and architect ServiceNow...

Job SummaryWe are seeking a highly skilled Customer Support Specialist to join our Contact Center team in Sydney. As a key member of our team, you will be responsible for providing exceptional support to our customers, ensuring a positive experience with our ServiceNow platform.Key ResponsibilitiesProvide timely and effective support to customers via phone,...

Job DescriptionServiceNow is seeking a highly skilled Training and Adoption Lead to join our team. As a key member of our organization, you will be responsible for leading customers through custom training and user adoption initiatives.Key Responsibilities:Lead custom training and adoption engagements from pre-sales stage to successful delivery of the...

Accelerate Time to Value with ServiceNowAt ServiceNow, we're on a mission to make the world work better for everyone. As a Customer Success Manager, you'll play a critical role in helping our customers achieve their goals and maximize the value of our innovative AI-enhanced technology.Key Responsibilities:Oversee a small group of strategic accounts and...

Job SummaryWe are seeking a highly skilled Senior Technical Support Engineer to join our global team at ServiceNow. As a key member of our technical support department, you will be responsible for providing exceptional customer support and resolving complex technical issues related to our software and platform.Key ResponsibilitiesManage and resolve the most...

**Job Title:** Technical Support Engineer**Job Summary:** We are seeking a highly skilled Technical Support Engineer to join our global organization. As a Technical Support Engineer, you will be part of a team that provides technical guidance and support to our customers. Your primary role will be to resolve technical cases created by customers, utilizing...

Job DescriptionAs a Technical Support Specialist at ServiceNow, you will play a critical role in enabling our customers to achieve their goals through exceptional technical support. Your passion and knowledge of the ServiceNow Platform will be the driving force behind resolving complex issues and providing technical guidance to our customers.Key...

Job Title: Technical Support Management LeadJob Summary: We are seeking a highly skilled Technical Support Management Lead to join our team at ServiceNow.Key Responsibilities:* Lead efforts to hire, develop, and build a technical team.* Manage and exceed Support KPI's and critical Technical Support Metrics - CSAT, Time to Resolution (TTR), Backlogs etc.*...

Job DescriptionThis role is part of the Global Impact Guided organisation, reporting to the GEO Guided Leader. The Customer Success Manager serves as a named resource to customers who purchase ServiceNow Impact Guided, a value acceleration product that combines predictive software with human ingenuity to help customers adopt ServiceNow solutions quickly,...

Job DescriptionRole OverviewWe are seeking a highly skilled Technical Support Engineer to join our team at ServiceNow. As a Technical Support Engineer, you will play a critical role in enabling our customers to achieve their goals by providing exceptional technical support and guidance.Key ResponsibilitiesManage and resolve complex technical issues for our...

Customer Success ManagerAt ServiceNow, we're on a mission to make the world work better for everyone. As a Customer Success Manager, you'll play a critical role in helping our customers achieve their goals and maximize the value of our platform.Key Responsibilities:Oversee a small group of strategic accounts and ensure they're technically healthy and on the...

Transform Customer Experiences with ServiceNowAt ServiceNow, we're revolutionizing the way organizations work by empowering them to find smarter, faster, and better ways to work. As a Senior Technical Support Engineer, you'll play a vital role in guiding our customers through critical issues, ensuring timely and effective case resolutions.Key...

Support Our CustomersThe Technical Support Engineer plays a vital role in guiding our customers through critical issues, ensuring timely and effective case resolution. As a key member of our global organization, you will be entrusted with providing top-notch technical support to our customers.Key ResponsibilitiesResolve technical cases created by customers,...

Global Technical ResourceWe are looking for a highly skilled Technical Support Specialist to join our team at ServiceNow. As a global technical resource, you will be entrusted with guiding our customers through critical issues to ensure timely and effective case resolution.Your primary responsibility will be to resolve technical cases created by customers...

About the RoleThis position plays a crucial part in shaping the customer experience for ServiceNow's clients. The ideal candidate will be an experienced technical support professional with a proven track record in managing and exceeding key performance indicators and metrics.Key ResponsibilitiesLead efforts to hire, develop, and build a talented technical...

Job DescriptionWe are seeking a highly skilled Technical Support Management Lead to join our team at ServiceNow. As a key member of our organization, you will be responsible for leading our technical support team and ensuring that our customers receive exceptional service.Key ResponsibilitiesLead and manage a team of technical support professionals to...

Job Title: Senior Technical Support EngineerAt ServiceNow, we're looking for a highly skilled Senior Technical Support Engineer to join our global team. As a key member of our support organization, you'll play a critical role in ensuring our customers receive exceptional technical support and guidance.Key Responsibilities:Resolve complex technical issues for...